Detail-oriented individual with exceptional communication, project management and problem-solving skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives while bringing a fresh perspective and a strong commitment to quality and success.
Work History
Project Coordinator
2 Years 5 Months
DSS Inc. | 03.2024 - Current
Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
Analyzed project performance data to identify areas of improvement.
Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives for multiple products.
Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
Managed project schedules, tracking milestones and deliverables for multiple concurrent projects.
Clinical Analyst I
3 Years
DSS Inc. | 03.2021 - 03.2024
Collaborated with multidisciplinary teams to design and implement improvements in clinical processes, leading to better patient outcomes.
Supported the successful integration of new medical practices into existing EHR systems, ensuring a smooth transition for both staff and patients.
Concurrently provided ongoing end-user support for two clinical software applications, troubleshooting issues and addressing concerns.
Implemented effective security measures to safeguard sensitive patient information stored within EHR systems, minimizing risk of data breaches or unauthorized access.
Worked closely with subject matter experts to develop solutions and improvements for clinical systems.
Researched and validated clinical data.
Improved patient care by analyzing clinical data and identifying trends in treatment outcomes.
Registered Pharmacy Technician
4 Years 2 Months
1800 Petmeds | 01.2017 - 03.2021
Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
Improved overall patient safety by ensuring accurate dosage calculations and proper labeling of medications on over 200+ prescription orders per day.
Developed strong relationships with patients through compassionate approach to care delivery, resulting in increased satisfaction scores.
Completed continuing education courses regularly, staying up-to-date on the latest pharmaceutical advancements and best practices in the field.
Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Registered Pharmacy Technician
2 Years 5 Months
Delray Medical Center | 09.2018 - 02.2021
Diversion Prevention-Narcotic Audit Technician (2018-2019). Contributed to successful regulatory inspections by following all policies related to controlled substances handling procedures and documentation requirements.
Developed and implemented improvements to pharmacy organization system while maintaining a clean and safe work environment, adhering to established guidelines for infection control and hazardous waste management.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Completed continuing education courses regularly, staying up-to-date on the latest pharmaceutical advancements and best practices in the field.
Demonstrated strong attention to detail when preparing customized compound medications per pharmacist instructions meeting the unique needs of individual patients.
Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
Managed medication inventory levels effectively, conducting periodic audits to ensure accuracy and prevent shortages or wastage.
Served as a liaison between pharmacists and nursing staff in hospital settings ensuring accurate medication administration to patients.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Registered Pharmacy Technician
11 Months
CVS Pharmacy | 11.2015 - 10.2016
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Counted, measured and compounded medications following standard procedures on over 150 prescriptions per day.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
Mentored new pharmacy technicians during their training period, fostering a supportive team atmosphere focused on delivering quality patient care.
Communicated with insurance companies resolving billing issues promoting seamless coverage for customers.
Managed opening and closing duties for pharmacy.
Education
Associate of Arts
Palm Beach State College | Lake Worth, FL | 12-2019
High School Diploma
William T. McFatter Technical High School | Davie, FL | 06.2010
Skills
Problem-solving
Project coordination
Time management
Detail-oriented
Team coordination
Documentation management
Report development
Regulatory compliance
Risk analysis and management
Multiple priorities management
Scope management
Certification
Registered Pharmacy Technician
ITILv4 Foundations Certificate in IT Service Management
Project Coordinator at Aecon Utilities, Aecon Golden Mile and Aecon Three FiresProject Coordinator at Aecon Utilities, Aecon Golden Mile and Aecon Three Fires