Summary
Overview
Work History
Education
Skills
Awards
Timeline
Nidhi Agarwal

Nidhi Agarwal

Woburn,USA

Summary

Dynamic technology solutions leader with over 18 years’ experience in financial services. A payments enthusiast with strong track record in new market identification, payment product implementation and team building. Proven ability to develop comprehensive go-to-market strategies, drive innovation through AI/ML and enhance client relationships to achieve business growth.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

19
19
years of professional experience

Work History

Director – Payments

Zentest (aka Golivefaster)
04.2022 - Current
  • Led the design and development of payment ecosystems for clients, defining product and go-to-market strategies while identifying solution needs
  • Collaborated with engineering and analytics teams to implement AI/ML solutions for banking applications
  • Engaged with bank leadership to identify gaps and define roadmaps, timelines, and strategic partnerships
  • Developed pricing strategies for new product launches, ensuring profitable and achievable roadmaps
  • Spearheaded Fedwire, SWIFT, ISO 20022 migration, and real-time payment implementations in alignment with AI/ML initiatives
  • Established KPIs and reporting frameworks to monitor success and drive continuous improvement
  • Cultivated senior relationships with clients, providing advisory services on vendor and product choices
  • Best employee – Golivefaster 2023
  • Innovation Award – Visa 2021

Senior Director - RTP

Visa
06.2021 - 03.2022
  • Analyzed market and client needs to identify opportunities for faster payments
  • Developed market positioning and value propositions for real-time payments in North America
  • Supported the execution of product roadmaps that aligned with client needs and Visa’s RTP strategy
  • Drove go-to-market strategies for real-time payment and account-based solutions
  • Maintained relationships with clients, integrating insights into the real-time payment’s roadmap
  • Develop and define the overall product strategy and business case for RTP in NA

Associate Director| Pre-Sales Lead

Volante
01.2020 - 04.2021
  • Formulating and leading US presales technical/functional activity to prospective clients and customers
  • Led presales technical activities for prospective clients, focusing on ACH, RTP, Fed, and SWIFT solutions
  • Developed comprehensive solutions for large sales opportunities, including presentations and design architecture
  • Assessed client processing platforms to recommend enhancements and align with business strategies
  • Fostered trust and long-lasting relationships with clients through expert advisory and support

Senior Manager | Lead Business Consultant

Finastra
10.2016 - 01.2020
  • Successfully managed the implementation of Global Payplus (GPP) across multiple banks, ensuring a 99% pass rate
  • Coordinated with product development teams to manage product backlog and align on solutions
  • Documented customer requirements into functional procedures, enhancing clarity and execution
  • Led offshore teams and project managers to deliver high-quality payment solutions

Sr. System and Business Analyst

JP Morgan Chase
, UK
01.2013 - 12.2015

System Analyst and Test Lead

JP Morgan
, India
01.2009 - 12.2013

Mainframe Developer

Hexaware Technologies
01.2006 - 12.2009

Education

Master of Science - Data Analytics

Data Analytics, Harrisburg University
01.2018

Bachelors - Engineering IT

Engineering, MITS, India
01.2006

Skills

  • Data Analysis
  • Product Strategy
  • Team Leadership
  • Project Management
  • Client Relationship Management
  • AI/ML Integration
  • New Payment Rails
  • Payment modernization
  • Contract Management
  • Operations Management
  • Cross-functional team leadership
  • Legal and Regulatory Compliance

Awards

  • Best employee, Golivefaster, 2023
  • Innovation Award, Visa, 2021

Timeline

Director – Payments - Zentest (aka Golivefaster)
04.2022 - Current
Senior Director - RTP - Visa
06.2021 - 03.2022
Associate Director| Pre-Sales Lead - Volante
01.2020 - 04.2021
Senior Manager | Lead Business Consultant - Finastra
10.2016 - 01.2020
Sr. System and Business Analyst - JP Morgan Chase
01.2013 - 12.2015
System Analyst and Test Lead - JP Morgan
01.2009 - 12.2013
Mainframe Developer - Hexaware Technologies
01.2006 - 12.2009
Data Analytics - Master of Science, Data Analytics
Engineering - Bachelors, Engineering IT

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Nidhi Agarwal