Nidhi Patwal
Round Rock,TX
Summary
Highly skilled and quality driven professional with over 10 years of professional experience in project management, training and mentoring, data collection and analysis, linguistic research, language annotation, localization, quality assurance, and teaching linguistics. Strengths and skill sets include team management, training and mentoring, and cross functional collaboration. Proven track record of leading multiple projects and consistently receiving top performance reviews and achieving target KPIs quarter over quarter. Highly-qualified Engineering Project Manager adept at collaborating with customers, team members and outside departments to complete work within deadlines and budget constraints. Expertise includes controlling costs, improving quality and building cohesive teams focused on performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Engineering Project Manager
Advantis Global
09.2022 - Current
- Lead end to end audio and video data collection in 3 locales by collaborating with data scientists, data engineers, QA team, and other stakeholders
- Coordinate with vendors to ensure smooth and timely delivery of projects
- Review human annotation guidelines and provide suggestions to drive improvement in grading performance
- Contribute to execution of various LLM data collection projects resulting in millions of data delivered in a quarter
- Responsible for onboarding and training data moderators globally
Computational Linguist/Linguistic Lead
Apple via Advantis Global
09.2019 - 09.2022
- Currently manage global remote teams of English, French, Dutch, and Italian linguists by leveraging Scrum methodologies, resulting in 70% increase in annual throughput
- Onboard, train, and mentor 15+ linguists and engineers on tasks, workflow processes, and tools
- Create and maintain project description, delivery schedules, and other related documentation
- Design processes and present outcomes to stakeholders using effective data visualization in reports and presentations
- Collaborate with other teams and key stakeholders for project planning, project status reporting, quality management, and risk analysis
- Develop automatic tool to scale lexical information between language pairs thereby accelerating the manual review process
- Design processes and present outcomes to stakeholders using effective data visualization, regularly achieving between 105% and 119% of target KPIs
- Review individual linguist performance metrics and provide feedback and guidance for improvement.
- Contribute to enhancing virtual assistant by driving high quality linguistic annotations
- Facilitate cross-functional team building activities remotely to improve team engagement across time zones.
Senior Analytical Linguist
Apple via Lionbridge Technologies
01.2017 - 08.2019
- Worked with TTS (text-to-speech) team on the development of leading AI virtual assistant for Indian English
- Improved Siri's Indian English recognition and synthesis by researching and providing transcriptions in X-SAMPA, IPA, and internal alphabet for both ASR and TTS lexica
- Onboarded and trained new linguists remotely in different time zones
- Shared linguistic expertise with both TTS and ASR teams resulting in product development and improvement
- Created detailed technical documentation related to tools and processes
- Consistently resolved P1 tasks in 24 hour turnaround time.
Maps Data Quality Analyst
Apple via Apex Systems
11.2015 - 12.2016
- Performed maps data analysis, curation, and validation
- Escalation specialist for identifying and resolving complex issues
- Collaborated with global team members for training and project improvements
- Provided quantitative feedback on tools and processes to stakeholders to ensure excellent product outcomes.
Teaching Assistant
The English and Foreign Languages University
09.2007 - 01.2010
- Taught undergraduate level courses in Syntax, Morphology, ESL, and Natural Language Processing and provided academic assistance to graduate-level research students.
Consultant Linguist/Localization Lead
ADP Private Ltd.
07.2005 - 01.2010
- Led and successfully delivered numerous projects related to language data collection, linguistic annotation, localization, data analysis and visualization, and QA testing.
Corporate Trainer
06.2006 - 06.2007
- Designed and delivered highly structured, curriculum and activity-based classroom training for English language, business communication skills and soft skills training company-wide.
Education
PGP-DSBA - Data Science & Business Analytics
The McCombs School of Business, University of Texas At Austin
01.2021
Ph.D. - Linguistics & Phonetics
The English And Foreign Languages University
01.2010
M.Phil. - English
The English and Foreign Languages University
01.2005
B.Ed. -
Maharishi Dayanand University
01.2003
M.A. - English Language and Literature
Punjab University
01.2002
B.Sc. -
Maharishi Dayanand University
01.2000
Skills
Software/Programming: Python, Prolog, PRAAT, Bash/Shell Scripting, RegEx
Project Management/Training: Scrum, Agile, Tableau, Jira, Confluence, Kanban, Microsoft Office Suite, Emacs Editor, Adobe Creative Suite, Canvas LMS, MacOS skills, Google Suite
Data markup languages: Working knowledge of HTML, JSON, and XML
Database: mySQL
Localization: SDL WorldServer, Smartling
Version Control: GitHub, Stash
Transcription: International Phonetic Alphabet (IPA), X-SAMPA
Certification
- Certified Scrum Master - August 2022
- Localization Project Management Certification - November 2016
- Global Digital Marketing and Localization Certification - The Localization Institute, July 2016
- CELTA - 2009
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
German
Limited Working
Punjabi
Professional Working
Timeline
Engineering Project Manager
Advantis Global
09.2022 - Current
Computational Linguist/Linguistic Lead
Apple via Advantis Global
09.2019 - 09.2022
Senior Analytical Linguist
Apple via Lionbridge Technologies
01.2017 - 08.2019
Maps Data Quality Analyst
Apple via Apex Systems
11.2015 - 12.2016
Teaching Assistant
The English and Foreign Languages University
09.2007 - 01.2010
Corporate Trainer
06.2006 - 06.2007
Consultant Linguist/Localization Lead
ADP Private Ltd.
07.2005 - 01.2010
PGP-DSBA - Data Science & Business Analytics
The McCombs School of Business, University of Texas At Austin
Ph.D. - Linguistics & Phonetics
The English And Foreign Languages University
M.Phil. - English
The English and Foreign Languages University
B.Ed. -
Maharishi Dayanand University
M.A. - English Language and Literature
Punjab University
B.Sc. -
Maharishi Dayanand University
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