Results-driven professional with 5 years of experience (with Master’s in Public Health) in program and project management, specializing in healthcare settings. Proven expertise in planning, budgeting, and process improvements. Adept at collaborating with cross-functional teams and external vendors, recognized for effective communication and leadership in matrixed structures.
Overview
6
6
years of professional experience
Work History
Medical Health Services Manager
START Treatment & Recovery Centers
01.2021 - Current
Oversee project timeliness and deliverables set by Board Members and C-Level Executives
Collaborate with cross-functional teams to achieve project goals, ensuring alignment with work plans, funding requirements, and effective communication with the medical and nursing team
Develop and implement strategic plans for medical service improvement resulting in an increase of revenue by 20% monthly
Manage healthcare administration, ensuring compliance with regulations and standards
Update policies for Medical and Nursing unit as per CARF, DEA, NYS DOH, SAMHSA regulations and quality assurance related updates
Lead the end-to-end RFP process, from generating requests and securing proposals to attracting potential bidders, overseeing their integration into the company and managing the procurement process for the functional unit
Oversaw budgeting, expenses, and revenue analysis in collaboration with leadership
Establish and maintain organizational structure within the medical and nursing team through effective scheduling, monitoring, and evaluation of tasks, conferences, and deadlines set by the CMO and CEO
Proficient in clinical capital purchasing, showcasing a comprehensive understanding of the end-to-end source-to-contract process within healthcare settings.
Led the end-to-end planning and successful implementation of the Medication Delivery System program across seven clinics
Lead continuous quality improvement and health and safety committee meetings, overseeing agenda setting, conducting sessions, and providing relevant materials
Independently conducts annual HIV treatment data analysis and research projects mandated by the Department of Health for three consecutive years
Contribute expertise and skills to existing or new projects (including but not limited to training, technical assistance, evaluation, organizational infrastructure development, program management, and/or research).
Medical and Nursing Coordinator
START Treatment & Recovery Centers
06.2020 - 01.2021
Streamlined daily operations for cohesive medical-nursing teamwork, ensuring optimal patient care
Spearheaded nursing staff training initiatives, ensuring ongoing professional development and industry compliance
Managed scheduling, resources, and procurement, optimizing efficiency in medical facility operations
Enhanced communication between medical and nursing teams, fostering teamwork and improving patient care coordination.
Research and Analytics Intern
START Treatment & Recovery Centers
10.2019 - 01.2020
Managed data for a telemedicine project by maintaining, analyzing, and manipulating required information using Excel and SPSS
Contributed to planning, surveying, and analyzing data for a heat-map database project
Collected and recorded information from case interviews utilizing Microsoft Excel.
Research intern
Waldron Labs, CUNY SPH
09.2017 - 12.2017
Conducted systematic literature reviews to identify and curate reported bug signatures
Gained expertise in data cleaning and management to make raw data accessible
Reproduced study results using R-program and SAS, contributing to scientific research.
Education
Master’s - Public Health
Long Island University
Brooklyn, NY
01.2020
Bachelor’s - Dental Surgery
Narsinhbhai Patel Dental College
Gujarat, India
09.2015
Skills
Healthcare Effectiveness Data and Information Set (HEDIS)
Healthcare Program Management
Regulatory Compliance
Vendor Management
Project Planning
Leadership and problem solving
Detail Oriented, Critical thinking and Empathetic
Data analysis, Survey, Evaluation
Strategic Planning
Microsoft Office Suite, SQL, Microsoft Excel, SAS
Relationship Development
Clinical Materials and Services Contracting
Timeline
Medical Health Services Manager
START Treatment & Recovery Centers
01.2021 - Current
Medical and Nursing Coordinator
START Treatment & Recovery Centers
06.2020 - 01.2021
Research and Analytics Intern
START Treatment & Recovery Centers
10.2019 - 01.2020
Research intern
Waldron Labs, CUNY SPH
09.2017 - 12.2017
Master’s - Public Health
Long Island University
Bachelor’s - Dental Surgery
Narsinhbhai Patel Dental College
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