Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nidia DosSantos

Myakka City,FL

Summary

Am relocating from NJ to Florida January1 2024 18yrs ago I started this profession at a Motor Vehicles facility in Spingfield, NJ.

Am a detailed DMV Clerk with 18 years of experience preparing and processing title documents to transfer ownership. Expertise in checking documents for completeness, preparing routine reports and maintaining electronic and paper records. Resourceful and competent individual knowledgeable in CDK, Darwin, Dealertrack, Reynolds & Reynolds, Trivin.

Overview

12
12
years of professional experience

Work History

DMV Title Clerk

Performance Automobiles
03.2023 - Current
  • Communicated with customers to resolve common title issues.
  • Prepared tax and title documents to submit legal transfer work to out state DMV.
  • Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
  • Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
  • Contacted banks to get titles and status of titles
  • Refunded customers with DMV overpayment
  • Purchased invoices for 2 dealerships
  • Separated paperwork for banks and sent contracts out to banks
  • Register NJ plates for customers online for 2 stores
  • Prepared titles to auction

DMV Title Clerk

Honda Of Princeton
06.2018 - 10.2022
  • Prepared tax and title documents to submit legal transfer work to DMV for 3 dealerships
  • Organized and prepared tax and title documents to transfer ownership of property.
  • Contacted NJ and Out Sate Motor Vehicle Department to determine status of pending titles.
  • Communicated with customers to resolve common title issues.
  • Contacted banks to get titles and status of titles
  • Refunded customers with overpayments
  • Submitted incentives for 3 dealerships
  • Purchased invoices for 3 dealerships
  • Separated paperwork for banks and sent contracts out to banks
  • Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
  • Arranged payoff checks for trade-ins and new vehicles through CDK.
  • Contacted all Motor Vehicle Department to determine status of pending titles.
  • Maintained control log of vehicle certificates of origin and titles, using CDK and Darwin.
  • Worked with F&I Managers.
  • Submitted customers credit application or approvals
  • Loaded deals and printed all paperwork for customer to sign in CDK

DMV Title Clerk

Prestige Auto Group
08.2017 - 05.2018
  • Prepared tax and title documents to submit legal transfer work to DMV.
  • Organized and prepared tax and title documents to transfer ownership of property.
  • Contacted all States including CANADA Motor Vehicle Department to determine status of pending titles.
  • Communicated with customers to resolve common title issues.
  • Calculated and remitted state sales tax, service and other charges.

DMV Title Clerk

Bridgewater Nissan
05.2012 - 06.2017
  • Prepared tax and title documents to submit legal transfer work to DMV.
  • Organized and prepared tax and title documents to transfer ownership of property.
  • Contacted NJ Motor Vehicle Department to determine status of pending titles.
  • Cleaned DMV Schedule
  • Located swaps
  • Printed paperwork for F&I Dept
  • Manager of Receptionist
  • Did weekly schedule for receptionist
  • Submitted Sales people commissions

Education

High School Diploma -

East Side High School
Newark, NJ
1994

Skills

  • Clerical Support
  • NJ license
  • Administrative Support
  • Accounting Records
  • Transfer Processes
  • Registered with NJMVC
  • Title 1 Knowledge
  • Customer Needs Assessments
  • Worked with CDK, Darwin, Dealer track, Trivin,
  • Reynolds & Reynolds
  • Bilingual in Portuguese and Spanish
  • Document Preparation for 3 dealership
  • Processing Refunds
  • Registration Documents
  • Inventory Control
  • Did all Dmv paperwork for 3 dealership

Timeline

DMV Title Clerk

Performance Automobiles
03.2023 - Current

DMV Title Clerk

Honda Of Princeton
06.2018 - 10.2022

DMV Title Clerk

Prestige Auto Group
08.2017 - 05.2018

DMV Title Clerk

Bridgewater Nissan
05.2012 - 06.2017

High School Diploma -

East Side High School

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Nidia DosSantos