NIDIA ESTES
LVN
Whittier,CA
Summary
Highly motivated and compassionate individual that finds a level of gratification working with people to make a positive difference in their lives. Seeking the opportunity to obtain the position of Home care Supervisor to keep providing the best care to PACE Participants.
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
PACE Day Center Supervisor
CalOptima
11.2021 - Current
- I oversee the daily operations and activities of the Program of All-Inclusive Care for the Elderly (PACE) Day Center, which provides comprehensive health and social services to older adults in Orange County - managing two departments: Recreational and Personal care attendants.
- Served as a liaison between employees and upper management, fostering open communication channels that ultimately resulted in improved overall center performance.
- Coordinated with other department supervisors to achieve a smooth workflow across all areas of the center.
- Collaborated with management team to develop long-term goals for the center''s success.
- Enhanced operational efficiency by streamlining processes, implementing new procedures, and providing ongoing training to staff members.
- Managed daily operations in a fast-paced environment while ensuring adherence to safety regulations and company policies.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Completed biweekly payroll for 19 employees.
- Served as proxy during absence of center manager.
- IDT ExperienCE, Running meetings care planning, and knowledge of PACE model of care in various areas.
Interim Day Center supervisor
- Performing duties and responsibilities of DCS as stated on Job Description.
PCA Lead
CALOPTIMA
01.2019 - 11.2021
- Manage, train, supervise PCAs, guiding and performing duties
- Proxy as a Day center supervisor when necessary, overseeing PCAs and Activities department accordingly
- Part of the interdisciplinary team
- Representing the PCA department, attending meetings and doing participants Care planning’s and coordinating care
- Coordinate and support with trainings, schedules, wellness calls, wellness kits, center projects/events
- Participant care coordination with IDT members (PT, OT, ST, SW, RN, PCP, Activity Coordinators, Home Care Coordinators, Dieticians, Case Manager and Transportation)
- Providing Wellness calls to participants during COVID-19 – helping and coordinating care
- Provide socialization time via phone
- Teleworking, assisting Day center supervisor and Center manager with extra projects, that include administrative work using my knowledge of excel, words, power point, outlook
- Constantly following company guidelines and procedures and seeking training to grow in the company
- Excellent work ethic aiming always to provide the best customer service possible
- My Appraisal reviews are always getting the highest scores.
CNA
Registry -Health Care Talent
11.2015 - 4 2016
- Answer patient call signals, signal lights, bells, or intercom
- Assist with patient's assessment and care planning
- Assist patients in meeting nutrition and elimination needs
- Assist in promoting patient safety
- Assist with patient comfort and anxiety relief
- Assist with activities of daily living
- Assist with therapy activities
- Assist supervisor to Helping to manage toileting schedules, showers, assigning PCAS and making
- Communicate other departments of Participant needs or questions.
Education
Associate of Science - Vocational Nursing
Pacific College
Costa Mesa, CA 05.2001 -
Associate in science - undefined
Rio Hondo College
Whittier, CA 01.2008 - undefined
GED - undefined
Alamance Community College
Skills
Microsoft Office
Team Management
Workplace Safety
Creative solutions
Payroll Administration
Employee Supervision
Employee Evaluation
Team building
Staff Management
Processes and procedures
Operations Management
Problem-solving abilities
Certification
LVN
Workethic
Excellent work ethic, teamwork, reliable, dependable, leadership/management skills, Loyal and mission driven.
Leadership Experience
My job knowledge and skills are current and valuable. Demonstrating skills and knowledge that are relevant to my own job function and training to perform extra projects. Able to pick up new skills quickly; can learn new skills and knowledge. Recognized by management and/or peers for functional knowledge and skills. I can work independent as a leader and team player, Training, and guiding others with my knowledge to provide the best patient centered care.
Goals
Dynamic individual with hands-on experience With PACE model of care and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Driven to meet Company bussines goal using the road map-
• Growth & Retention
• Rebranding
• Community Expansion
• Workflow Improvement
• Workforce Development
Languages
Bilingual English/Spanish
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with PACE Director in the project of PACE Campaign.
- Certification of heath literacy and Collaborated with PACE in the development of The health Literacy training project.
- Promotions PCA Lead- Center supervisor in the company.
- Crucial conversations certification
- Participant retention
- Yearly reviews exceeding expectations/ Outstanding
Timeline
PACE Day Center Supervisor
CalOptima
11.2021 - Current
PCA Lead
CALOPTIMA
01.2019 - 11.2021
CNA
Registry -Health Care Talent
11.2015 - 4 2016
Associate in science - undefined
Rio Hondo College
01.2008 - undefined
Associate of Science - Vocational Nursing
Pacific College
05.2001 -
Interim Day Center supervisor
GED - undefined
Alamance Community College
LVN
CPR/First Aid
BLS/CPR
Similar Profiles
Kenia LechugaKenia Lechuga
TCS Personal Care Coordinator Sr. at CalOptimaTCS Personal Care Coordinator Sr. at CalOptima
Concepcion RodriguezConcepcion Rodriguez
Personal Care Attendant at CalOptimaPersonal Care Attendant at CalOptima
Rocio SantanaRocio Santana
Office Coordinator at CalOptimaOffice Coordinator at CalOptima