NIDIA MARTINEZ
San Antonio,TX
Summary
Well-organized and dependable, with an unwavering commitment to team success, business operations, and customer satisfaction. Dedicated team member with excellent communication skills and a pleasant demeanor. Good listening skills combined with a detail-oriented and attentive nature. Responsible Cashier with experience handling money, restocking merchandise, and assisting customers with product identification. Problem-solver with experience in customer service. Employee who is self-motivated and has a flexible schedule and availability.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Personal shopper
Walmart
San Antonio, Texas
08.2024 - Current
- Provided personalized recommendations to enhance shopping experience for diverse clientele.
- Managed product inventory to ensure availability of popular items for customers.
- Utilized store software to process orders and manage customer accounts accurately.
- Maintained cleanliness and organization of shopping area to enhance visual appeal.
- Responded promptly to customer inquiries, offering solutions and support as needed.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Completed pickup and shopping orders for customers within local area.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Scanned items when pulling from shelves to update system stock information.
- Assisted customers in selecting items that met their individual needs and preferences.
- Assisted teammates with daily tasks during peak periods.
Team Leader Manager
Dominos Pizza Inc.
San Antonio, Texas
03.2024 - 08.2024
- Led team meetings to discuss project updates and align goals.
- Coordinated schedules to ensure optimal staffing and resource allocation.
- Trained new team members on best practices and company policies.
- Resolved team conflicts by facilitating open communication among members.
- Conducted regular assessments of team dynamics to foster a positive work environment.
Caregiver
Amazing grace
La Feria, Texas
12.2023 - 02.2024
- Assisted clients with daily living activities and personal care needs.
- Monitored client health and reported changes to healthcare professionals.
- Engaged clients in social activities to promote mental well-being.
- Provided companionship and emotional support to clients and families.
- Maintained a clean and safe environment for clients at all times.
- Assisted with meal preparation and ensured dietary restrictions were followed.
- Documented client progress and care tasks accurately in daily logs.
- Collaborated with healthcare teams to coordinate care plans effectively.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
Box Office Cashier
Cinemark Weslaco Movies 10
Weslaco, US
11.2015 - 02.2024
- Processed ticket sales and handled cash transactions efficiently.
- Managed customer inquiries and provided excellent service at the box office.
- Operated point-of-sale systems to ensure accurate transaction records.
- Assisted in maintaining a clean and organized box office environment.
- Verified ticket validity and resolved any discrepancies with patrons.
- Collaborated with team members to enhance the customer experience.
- Monitored wait times and adjusted staffing as needed during peak hours.
- Educated customers on available films, showtimes, and promotions effectively.
- Greeted customers in a friendly manner and provided excellent customer service.
- Balanced the cash drawer at the beginning and end of each shift.
- Provided customers with special information regarding chosen show or upcoming releases.
- Entered customer information into POS system and promoted accuracy by repeating information obtained to customer.
- Checked system for seat availability and provided customers with available options.
Remodeler
Walmart Supercenter
Donna, US
02.2015 - 07.2015
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Recommended merchandise to customers based on needs and preferences.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current locations.
Childcare Worker
Fox Tree Learning Center
- Was in charge of preparing, serving, and cleaning daily meals for [Number] children.
- Kept daily logs of each person's activities, behaviors, meals, and naps.
- Was open and honest with the parents of the children about their daily activities and behaviors.
- Taught children to be considerate of others, to use good manners, and to engage in other social development activities.
- Dressed infants and toddlers and changed their diapers.
- Kept a kid-friendly environment with plenty of opportunities for outdoor activities.
- Prepared nutritious breakfasts, lunches, dinners, and snacks for the kids.
Education
High School -
3D Academy
Skills
- English Comprehension
- Team Player
- Flexible work schedule
- Customer service
- Clean driving record
- Friendly and hardworking
- First Aid/CPR
- Customer service skills
- English/Spanish fluency
- Good at following instructions
Certification
- ServSafe, 12/01/20, 11/01/22, Weslaco, TX
- First Aid/CPR Certified, 12/01/20, 11/01/22, Weslaco, TX
Timeline
Personal shopper
Walmart
08.2024 - Current
Team Leader Manager
Dominos Pizza Inc.
03.2024 - 08.2024
Caregiver
Amazing grace
12.2023 - 02.2024
Box Office Cashier
Cinemark Weslaco Movies 10
11.2015 - 02.2024
Remodeler
Walmart Supercenter
02.2015 - 07.2015
Childcare Worker
Fox Tree Learning Center
High School -
3D Academy