Nidia N. Wityczak-Leon
Redlands,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
37
37
years of professional experience
Work History
Patient Relations Specialist
Loma Linda University Medical Center
Loma Linda
01.2019 - Current
- Acting as a liaison between multiple healthcare professionals and leadership
- Coordinates the daily and long-term activities ensuring CMS regulations, policies, and practices
- Listening to and advocating for our consumer’s concerns and proactively solving problems
- Quality resource management projects, incident review committee and participating in board meetings
- Provided conflict resolution by investigating patient grievance through a formal grievance process by CMS
- Make recommendations for process improvement and new system or methods within the organization.
Administrative Assistant
Loma Linda University Medical Center Chaplains Services
Loma Linda
01.2000 - 01.2019
- Manage office organization and general overflow support to the Director and CPE Educator as needed
- Organize team meetings and coordinate with departments of corporation with communication, team building, conferences, and committees
- Maintain director’s schedules and plan travel arrangements
- Mentor and motivate team to continue education providing orientation to Chaplaincy Students and scheduling Whole Person Care enrollment & rotations
- Liaison with divisional administrative staff, responsible for mentoring students, financial, counseling support groups assistance and On-Call crisis schedule Prepared and distributed monthly reports, Managing Department employees Time and Attendance.
Financial Analyst
Association for Clinical Pastoral Education, Pacific Region
01.2000 - 01.2006
- Skilled in Quicken and QuickBooks
- Proficient in designing newsletters, flyers, invoicing, and budgeting
- Account Management, sourcing, and qualifying accounts.
Department Secretary
Loma Linda University Medical Center, Operator Services
Loma Linda
01.1997 - 01.2000
- Assist the Manager on the clerical duties, translate, Time and Attendance, coordinate social events
- Coordinates multiple projects for department meetings, conferences, seminars, parties/member of even planning committee
- Prepared detailed bi-weekly reports, performed administrative duties including photocopying, answered, screened, phone calls
- Maintain manager’s schedule, time and attendance, and organize travel arrangements.
Manpower Temporary Agency
San Diego, CA
01.1995 - 01.1996
- Administrative duties; Office management responsibilities
- Submitted TARS - Medical billing.
Technical Analyst
Transitional Living and Community Support Program
Sacramento, CA
01.1993 - 01.1995
- Client prospecting and target marketing Prepared statistical summaries for preparation of HUD
- Account management
- Data entry using Sacramento County’s Client Activity Tracking System.
Customer Services Representative
Infinity Insurance Company
Sacramento, CA
01.1990 - 01.1993
- Handling client complaints, problem solving and damage control, accident reports
- Handled insurance payments and abstracts claims for the Auto Insurance.
Community Specialist
Sacramento Housing & Redevelopment Agency
Sacramento, CA
01.1988 - 01.1990
- Intake reports for the Shared Housing Program
- Client prospecting and target marketing
- Handling client complaints, problem solving, damage control and mitigation.
Education
BS - Human Services/Management
University of Phoenix
Skills
- Microsoft Office Suites
- Organizational skills
- Interpersonal skills
- Resourceful
- Ability to interface effectively
- Maintaining professionalism
- Multitasking and Organization
- Problem-Solving
- Team Collaboration
- Work Quality Evaluation
Phone
(909) 213.0516, 909-558-9475
References
- Dr. Jim Greek, Former Director of Chaplain Services, (909) 557-6209
- Dr. Daisy DeLeon, Professor, LLU School of Medicine Center for Health Disparities, (909) 558-9618
Languages
Spanish
Full Professional
Timeline
Patient Relations Specialist
Loma Linda University Medical Center
01.2019 - Current
Administrative Assistant
Loma Linda University Medical Center Chaplains Services
01.2000 - 01.2019
Financial Analyst
Association for Clinical Pastoral Education, Pacific Region
01.2000 - 01.2006
Department Secretary
Loma Linda University Medical Center, Operator Services
01.1997 - 01.2000
Manpower Temporary Agency
San Diego, CA
01.1995 - 01.1996
Technical Analyst
Transitional Living and Community Support Program
01.1993 - 01.1995
Customer Services Representative
Infinity Insurance Company
01.1990 - 01.1993
Community Specialist
Sacramento Housing & Redevelopment Agency
01.1988 - 01.1990
BS - Human Services/Management
University of Phoenix
Similar Profiles
Sierra DettlingSierra Dettling
Surgical Technologist Student Clinical 1 at Loma Linda University Medical Center East CampusSurgical Technologist Student Clinical 1 at Loma Linda University Medical Center East Campus
CERISSA CLEMCERISSA CLEM
LVN-Emergency Department at Loma Linda University Medical Center: Emergency RoomLVN-Emergency Department at Loma Linda University Medical Center: Emergency Room
Carmen CabadasCarmen Cabadas
CNA at Loma Linda University Medical Center Westways Staffing RegistryCNA at Loma Linda University Medical Center Westways Staffing Registry
Renee N. LundinRenee N. Lundin
Educator, Staff Development at Loma Linda University Medical CenterEducator, Staff Development at Loma Linda University Medical Center
GREGORY PARHAMGREGORY PARHAM
PRODUCT SPECIALIST/Internet Sales Consultant at Los Angeles Chrysler Dodge Jeep RamPRODUCT SPECIALIST/Internet Sales Consultant at Los Angeles Chrysler Dodge Jeep Ram