Summary
Overview
Work History
Education
Skills
Timeline
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Nieli Villanueva Merino

Watsonville,CA

Summary

Experienced Shift Supervisor at CVS Pharmacy with a strong track record in staff training and optimizing operational workflows. Proficient in cash management and team leadership, with a solid understanding of HIPAA and OSHA compliance. Dedicated to providing outstanding customer service while promoting a safe, efficient, and collaborative work environment.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
12.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Shift Supervisor

Panda Express
04.2020 - 12.2022
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.

Education

High School Diploma -

Watsonville High School
Watsonville, CA

Diploma in Medical Assisting -

Central Coast College
Salinas, CA

Skills

  • Vitals
  • Venipunctures/ Injections
  • EKG's
  • Knowledge of confidentiality (HIPAA)
  • Rooming patients
  • Knowledge of standard precautions (OSHA)
  • Bloodborne pathogens
  • Familiar with clinical and laboratory procedures
  • Billing insurance
  • Documentation/ Patient education
  • Cash handling
  • Employee training
  • Inventory control and record keeping
  • Staff management

Timeline

Shift Supervisor

CVS Pharmacy
12.2022 - Current

Shift Supervisor

Panda Express
04.2020 - 12.2022

High School Diploma -

Watsonville High School

Diploma in Medical Assisting -

Central Coast College

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Nieli Villanueva Merino