Whitney Lyon
Louisville,United States
Summary
I have a lot of experience when it comes to customer service. My goal is to help anyone to the best of my ability and help ease their concerns. My experience in the urgent care helped me to grow in my skills and allowed me to manage my time more efficiently. Whenever I am at work, I put my all into what I do due to having a high work ethic. I strive in a teamwork environment so we can all give our customers or patients the best care possible.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Shift Supervisor
Feeders Pet Supply
Louisville
09.2023 - Current
- Moved stock from warehouse to sales floor to ensure product availability
- Train and mentor team members to enhance product knowledge and improve sales techniques.
- Assist customers with finding the appropriate product needed for their pets
- Supported manager with store changes to enhance customer experience
- Cared for live animals daily in a safe environment
- Operated cash register during shifts to process customer transactions
- Executed opening and closing tasks to maintain store operations
- Delegate tasks to make sure the store is ran properly
Limited Medical Radiography Intern
Baptist Health
Louisville
03.2025 - 05.2025
- Captured X-rays for injured patients
- Assisted with rooming patients to prepare the doctor
- Worked with EPIC daily to chart for patients
- Helped patients to know how to apply durable medical equipment such as a knee brace
- Assisted with electrocardiograms
- Cleaned rooms after a patient was discharged
- Took patients' vitals
Medical Assisting Intern
Louisville Lung Care
Louisville
12.2024 - 02.2025
- Assisted with checking patients in and out
- Scheduled exams for patients such as a CT scan or follow-up appointments
- Learned about health insurance processes
- Updated patients' charts
- Cleaned rooms after patients were discharged
Food and Beverage Manager
Ten Pin Strike and Spare
Louisville
07.2016 - 07.2021
- Inventory control
- Ordered product for the whole center
- Developed training programs for staff, enhancing service delivery and operational efficiency.
- Helped with advertisement to bring in more customers
- Assisted with scheduling
- Helped book larger parties such as birthday and corporate parties
Education
Limited Medical Radiography - Medical Assisting
Ata College
05.2025
High School -
Christian Academy of Louisville
Louisville05.2016
Skills
- Communication Skills
- Vitals
- Customer Experience
- Performing X-Rays
- Problem Solving
- Teamwork
- Time Management
- Active Listening
- Patient Care
Personal Information
Date of Birth: 12/01/97
Certification
Certified Medical Assistant
Timeline
Limited Medical Radiography Intern
Baptist Health
03.2025 - 05.2025
Medical Assisting Intern
Louisville Lung Care
12.2024 - 02.2025
Shift Supervisor
Feeders Pet Supply
09.2023 - Current
Food and Beverage Manager
Ten Pin Strike and Spare
07.2016 - 07.2021
Limited Medical Radiography - Medical Assisting
Ata College
High School -
Christian Academy of Louisville