Niema Blijden
Miami
Summary
Dynamic professional with a proven track record at Chick-fil-A, specializing in employee training and effective communication. Expertise in developing customized training materials and promoting team collaboration to ensure seamless onboarding. Committed to enhancing customer service and driving team success through innovative problem-solving and project management.
Overview
4
4
years of professional experience
Work History
Trainer
Chick-fil-A
Davenport
04.2024 - Current
- Developed training materials for diverse learner needs and backgrounds..
- Supported new hires in onboarding processes to ensure smooth transitions.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Maintained up-to-date knowledge of industry trends and best practices.
Waitress
Linda Kay's Diner
Scranton
02.2022 - 08.2022
- Provided friendly and efficient service to customers at a busy diner.
- Took and processed customer orders accurately and promptly.
- Maintained cleanliness of tables and dining areas throughout shifts.
Park Services Aide
TANF
Scranton
06.2021 - 09.2021
- Maintained cleanliness and organization of park facilities and restrooms.
- Assisted visitors with inquiries and provided information about park services.
- Operated landscaping equipment for park maintenance and beautification tasks.
Education
BBA -
Florida International University
Miami, FL05-2028
Skills
- Customer service
- Employee training
- Team building
- Effective communication
- Time management
- Record keeping
- Worker auditing
- Team collaboration
- Problem solving
- Project management
- Conflict resolution
- Budget management
Timeline
Trainer
Chick-fil-A
04.2024 - Current
Waitress
Linda Kay's Diner
02.2022 - 08.2022
Park Services Aide
TANF
06.2021 - 09.2021
BBA -
Florida International University