Summary
Overview
Work History
Education
Skills
Timeline
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Nierra Price

Chicago,IL

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Walmart
Chicago, IL
11.2023 - Current
  • Answered phone calls from customers promptly and courteously.
  • Verified authenticity of coins, bills, checks, and other forms of currency using specialized equipment.
  • Resolved customer complaints professionally while maintaining a high level of customer service.
  • Processed customer deposits and withdrawals accurately and efficiently.
  • Analyzed customer return requests and processed refunds or exchanges as necessary.
  • Maintained inventory of all returned items by recording data into a computerized system.

Optician

Walmart
Evergreen Park, IL
01.2021 - 11.2023
  • Assisted customers with selecting frames and lenses that best suited their needs.
  • Provided information on lens types, frame styles and materials, lens coatings, and accessories.
  • Calculated measurements for eyewear using optical measuring devices.
  • Repaired broken frames using specialty tools and equipment.
  • Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
  • Adjusted eyewear for proper fit and comfort level.

Education

High School Diploma -

South Shore International College Prep
Chicago, IL
06-2016

Skills

  • Customer Support
  • Payment Processing
  • Cash Handling
  • ID Verification
  • Customer Service

Timeline

Customer Service Associate

Walmart
11.2023 - Current

Optician

Walmart
01.2021 - 11.2023

High School Diploma -

South Shore International College Prep

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Nierra Price