Niesha Harmon
Orem,UT
Summary
Detail-oriented individual with experience in managing reservations and optimizing guest flow in fast-paced environments. Proven ability to resolve conflicts, and ready to enhance customer satisfaction. Committed to maintaining clean environments and enhancing guest experiences.
Overview
3
3
years of professional experience
Work History
Gaucho, Hostess, Busser, Shift Lead
Rodizio Grill
Provo, Utah
09.2023 - Current
- Maintained a clean and organized dining area.
- Provided exceptional customer service consistently.
- Managed reservations and waitlists using OpenTable, optimizing guest flow and reducing wait times.
- Collaborated with servers and kitchen staff to streamline service flow and improve guest satisfaction.
- Assisted in training new staff on cleaning protocols and safety procedures.
- Coordinated and directed employees, ensuring team members were accounted for and responsibilities were clearly communicated.
Summer Nanny
Neighbor
Orem, Utah
05.2023 - 08.2023
- Maintained a safe and clean environment for children.
- Organized engaging educational activities to promote learning and development.
- Supervised daily activities and playtime for children in a home environment.
- Prepared nutritious meals and snacks according to dietary needs and preferences.
- Communicated effectively with parents regarding children's progress and needs.
Education
High School Diploma -
Orem High
Orem, UT05-2026
Skills
- Reservation management
- Customer service
- Team collaboration
- Time management
- Conflict resolution
- Effective communication
Timeline
Gaucho, Hostess, Busser, Shift Lead
Rodizio Grill
09.2023 - Current
Summer Nanny
Neighbor
05.2023 - 08.2023
High School Diploma -
Orem High