Nieves Cabra
Palm Coast,FL
Summary
Proven Room Service Attendant at Dar Alshifa Hospital, excelled in delivering top-notch service by mastering food safety and preparation, alongside exceptional customer interaction. Achieved high guest satisfaction through efficient order fulfillment and swift resolution of complaints, while maintaining rigorous hygiene standards. Demonstrated versatility by supporting team members, ensuring seamless service during peak times.
Overview
3
3
years of professional experience
Work History
Room Service Attendant
Dar Alshifa Hospital
2017.03 - 2020.03
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
- Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Delivered food, condiments, and silverware to guest rooms to fulfill guest orders.
- Supported colleagues during high-volume periods by stepping in and helping with tasks outside the scope of room service responsibilities when necessary.
- Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
- Handled guest complaints professionally, resolving issues quickly and efficiently to maintain satisfaction levels.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Ensured timely delivery of all room service orders, prioritizing tasks to maximize guest satisfaction.
- Provided excellent customer service through friendly interactions and attentive response to guests'' needs.
Education
Associate In Radiologic Technology - Radiologic Technology
Keiser University
Daytona Beach, FLBachelor Of Arts For Teaching - Elementary Education
Sultan Kudarat Educational Institution
Philippines04.2016
Skills
- Food safety knowledge
- Food Preparation
- Cleaning and sanitizing
- Supply Restocking
Languages
Arabic
Elementary
Timeline
Room Service Attendant
Dar Alshifa Hospital
2017.03 - 2020.03
Associate In Radiologic Technology - Radiologic Technology
Keiser University
Bachelor Of Arts For Teaching - Elementary Education
Sultan Kudarat Educational Institution
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