Nieves Furcoy
Broken Arrow,OK
Summary
Knowledgeable Loan Processor offering expertise in legal statutes and established lending guidelines. Excellent communication and negotiation skills. Offering 14-year history of successful loan and mortgage processing. Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
20
20
years of professional experience
Work History
Executive Administrative Assistant
Turner Roofing & Sheet Metal
08.2022 - 10.2023
- Scheduled appointments and handled calenders for senior leadership.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Filed paperwork and organized computer-based information.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Created and managed office systems to efficiently deal with documentation.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Used SAGE to produce monthly invoices, reports, and other deliverables.
Senior Mortgage Banker
Flat Branch Home Loans
06.2020 - 10.2022
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Monitored pipelines to track and log status of loans.
- Assisted customers with completing loan applications and other paperwork.
- Processed loan applications and monitored progress from start to finish.
Mortgage Banker
Residential Mortgage Corp
10.2019 - 06.2020
- Worked with underwriters to fix application problems and resolve issues.
- Evaluated client financial positions and identified most appropriate banking products.
- Located and pre-qualified customers for mortgages.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Explained different types of loans pertaining to client situations.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Developed and implemented marketing campaigns to generate new business opportunities.
- Reviewed loan files and updated to match current standards.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Proactively identified solutions for customers experiencing credit issues.
- Monitored pipelines to track and log status of loans.
- Developed and maintained relationships with customers, lenders and other third parties.
Mortgage Banker
Bank Of Oklahoma Mortgage
08.2017 - 09.2019
- Worked with underwriters to fix application problems and resolve issues.
- Evaluated client financial positions and identified most appropriate banking products.
- Located and pre-qualified customers for mortgages.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Explained different types of loans pertaining to client situations.
- Checked loan documents for accuracy prior to closing.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Proactively identified solutions for customers experiencing credit issues.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers with completing loan applications and other paperwork.
- Monitored pipelines to track and log status of loans.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Developed and maintained relationships with customers, lenders and other third parties.
Mortgage Loan Processor
Associated Mortgage Corporation
05.2015 - 08.2017
- Handled any conditions sent from underwriting departments.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Communicated with originator and applicant concerning progress of loan file.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Maintained accurate records of loan processing activities and documents in CRM system.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Reviewed and validated details of loan applications and closing documentation.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
- Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
- Readied Truth-in-Lending Disclosures for loan applicants, delivering important information about loan APR and repayment terms.
- Interviewed loan applicants to obtain personal and financial data to assist in completing applications.
Legal Administrative Assistant
Association Law Group
08.2011 - 03.2015
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Helped with intake of new clients and materials by setting up files and documenting important information.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Prepared drafts of forms, letters and agreements for legal staff use.
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
- Scheduled and coordinated meetings between legal teams and clients.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Scheduled appointments, court appearances, and depositions for busy law firm.
Sr. Mortgage Loan Processor
Greenfield Financial Group
07.2003 - 09.2009
- Handled any conditions sent from underwriting departments.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Communicated with originator and applicant concerning progress of loan file.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Prepared file for final clear-to-close by branch management.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Reviewed and validated details of loan applications and closing documentation.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
- Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
- Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.
- Readied Truth-in-Lending Disclosures for loan applicants, delivering important information about loan APR and repayment terms.
- Interviewed loan applicants to obtain personal and financial data to assist in completing applications.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
Skills
- Residential Mortgage Lending Regulations
- Loan Application Preparation
- Regulatory Compliance
- Data Collection
- Microsoft Office
- Application Review
- Lending Software Systems
- Customer Service
- Accounting Software
- Desktop Underwriter
- Application Preparation
Certification
- Mortgage Loan Originator License - 2015-Present
Languages
Spanish
Full Professional
Timeline
Executive Administrative Assistant
Turner Roofing & Sheet Metal
08.2022 - 10.2023
Senior Mortgage Banker
Flat Branch Home Loans
06.2020 - 10.2022
Mortgage Banker
Residential Mortgage Corp
10.2019 - 06.2020
Mortgage Banker
Bank Of Oklahoma Mortgage
08.2017 - 09.2019
Mortgage Loan Processor
Associated Mortgage Corporation
05.2015 - 08.2017
Legal Administrative Assistant
Association Law Group
08.2011 - 03.2015
Sr. Mortgage Loan Processor
Greenfield Financial Group
07.2003 - 09.2009
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