Nigel Brobbey
Sales Professional
Arlington,TX
Summary
Motivated professional whose duty is to ensure the best quality performance at every given moment by providing excellent customer service, strong communication, and rapport. Dependable and will have no issue with giving maximum effort. Self-starter and committed to continuous, self-directed learning.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
Hotline Delivery Systems
Dallas, TX
07.2021 - 01.2022
- Cooperated with contractors pain points to ensure they were receiving the best product.
- Assured customers' information was correct for shipping which led to a customer satisfactory rate of 96%.
- Built spreadsheets with large numbers of figures with precision and attention to detail.
- Managed team members to ensure productivity was up to par to enforce a work culture that breeds efficiency.
Sales Representative
Dillard's
Arlington, TX
07.2020 - 08.2021
- Understood customers' needs to ensure they were choosing the right product that made them feel special to reach company's sale goal as the top performer in the area.
- Built a clientele of customers who enrolled in our rewards membership to give them the best financial opportunity to receive the best deals.
- Provided customer service to ensure rapport with phone callers and emphatically helped each customer's pain point pertaining to their issue.
Education
Bachelor of Arts - Psychology
Texas A&M University
College Station, TXSkills
Public Speaking
Customer Service
Negotiation
Leadership
Empathy
Time Management
Microsoft Office
Certification
Dale Carnegie Sales Training Certificate
Timeline
Data Entry Clerk
Hotline Delivery Systems
07.2021 - 01.2022
Sales Representative
Dillard's
07.2020 - 08.2021
Bachelor of Arts - Psychology
Texas A&M University