Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nigel Cupp

Tacoma,WA

Summary

Accomplished professional and proud member of the US Army respected for 8+ years of Technical Communication Support Systems. Received multiple promotions as a top performer. Thrives in high-stress environments while handling troubleshooting, maintenance, security, infrastructure design/deployment, installations, and much more. Forges lasting team and stakeholder relationships as a go-to resource for escalated issues. Out-of-the-box thinker who consistently exceeds all expectations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Signal Operation Support Specialist 14 BEB C Co

Army
Joint Base Lewis Mcchord , WA
11.2022 - 04.2024
  • Supervise, install, maintain, troubleshoot and assisted users with battlefield signal support systems, terminal devices, satellite communications equipment and automated telecommunications computer systems, to include local area networks, wide area networks and routers.
  • Lead the Line of Sight communication signal team of 6 soldiers for the Signal Charlie Company, which enabled communication throughout the 14 BEB Brigade.
  • Responsible for 1M$ in communication equipment with 0% loss.

Section Chief

Army
East Camp Graffen, Germany
10.2019 - 10.2022
  • Served as a subject matter expert on all topics related to the section's area of expertise. Instructed personnel on equipment use and safety.
  • Conducted performance reviews with direct reports to assess individual performance levels, identify areas of improvement and provide coaching as needed.
  • Maintained collaborative relationships with other sections within the organization to ensure effective coordination of resources across departments.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Team Chief

Army
Fort Polk, LA
07.2017 - 09.2019
  • Diagnosed complex issues that may be affecting operations in order to find an effective solution quickly.
  • Assisted in developing training plans for new personnel regarding the use of signal support systems.
  • Troubleshot, repaired, and maintained communication systems such as radios, telephones, and computers.
  • Identified training needs within the team and created development plans accordingly in order to enhance skillsets.

Radio Retrans Operator

Army
Camp Casey , Korea
06.2016 - 07.2017
  • Conducted tests on communications systems to evaluate performance and reliability.
  • Troubleshot, repaired, and maintained communication systems such as radios, telephones, and computers.
  • Maintained inventory of all equipment associated with the signal support system.
  • Performed preventive maintenance checks on communications equipment.
  • Installed and employed signal support systems and terminal devices for battlefield situations.
  • Maintained signal support systems and provided technical advice to commanders, staff and subordinates.

Education

GED -

State Of California
01-2015

25 Uniform Signal Systems Support Specialist Certification - Signal Support

Army Course
Fort Gordon, GA
12-2015

Some College (No Degree) - Certificate in Computer Support Technology

Martinsburg College
Martinsburg, WV

Skills

  • Problem-Solving
  • Organizational Skills
  • Time Management
  • Task Prioritization
  • Troubleshooting
  • Friendly, Positive Attitude

Accomplishments

  • Army Commendation Medal (4th Award), Army Achievement Medal (3rd Award), Army Superior Unit Award, Army Good Conduct Medal (2nd Award), National Defense Service Medal, Global War On Terrorism Service Medal, Korea Defense Service Medal.

Timeline

Signal Operation Support Specialist 14 BEB C Co

Army
11.2022 - 04.2024

Section Chief

Army
10.2019 - 10.2022

Team Chief

Army
07.2017 - 09.2019

Radio Retrans Operator

Army
06.2016 - 07.2017

GED -

State Of California

25 Uniform Signal Systems Support Specialist Certification - Signal Support

Army Course

Some College (No Degree) - Certificate in Computer Support Technology

Martinsburg College

Similar Profiles

CREATE PROFILE
Nigel Cupp