NIGEL JOHNSON
Phoenix,AZ
Summary
Dedicated barback with expertise in beverage service and POS system management. Skilled in restocking and maintaining service areas while ensuring a high-quality guest experience. Comfortable in physically demanding roles, effectively addressing team needs during busy events and contributing to overall operational success.
Overview
6
6
years of professional experience
Work History
Barback / Beverage Service
Rawhide Western Town & Event Center
Chandler, AZ
01.2023 - Current
- Assisted bartenders during high-volume concerts, festivals, and large-scale events, ensuring rapid beverage service during peak rushes.
- Collaborated with bartenders and event staff to facilitate seamless beverage service during increased guest volume.
- Operated POS systems, entered orders, and processed guest transactions accurately during high-volume service.
- Developed practical familiarity with beer, liquor, beverage service, POS operations, and the workflow of high-volume bars.
- Helped maintain clean and functional service areas by removing trash, replenishing supplies, and responding to immediate team needs.
- Managed long shifts, late nights, large crowds, and physically demanding tasks while prioritizing urgency and teamwork.
Team Lead
Discount Nutrition Superstore
Phoenix, AZ
03.2025 - 06.2026
- Led and mentored retail team, enhancing product knowledge, guest interaction, and service consistency.
- Demonstrated consultative approach and product credibility, fostering a guest experience that feels guided rather than pressured.
- Received company wide recognition for sales excellence for Q2 2026.
Seasonal Sales Associate
Fossil
Phoenix, AZ
11.2024 - 01.2026
- Delivered personalized, elevated guest experiences for high-ticket purchases; built rapport quickly and guided customers through decisions with confidence and product fluency.
- Grew average transaction value through tailored upselling by matching product recommendations to guest preferences, occasions, and budgets.
- Maintained top-tier performance and professionalism during high-volume holiday rushes while assisting with restocking and resolving customer service disputes.
Athletic Training Internship
Proteus Athlete
San Diego, CA
01.2021 - 01.2023
- Designed and executed high-performance athletic training programs for elite high school and college athletes, enhancing athletic performance and injury prevention.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Science -
Grand Canyon University
Phoenix, AZ05-2027
Arizona Title 4 Basic Liquor Law Training Certification -
Arizona Food Handler Certificate -
NAFC Certified Nutrition Coach -
Skills
- High-volume barback support
- Beverage service
- POS systems management
- Restocking beer, liquor, and mixers
- Ice and supply replenishment
- Familiarity with beer, wine, and spirits
- Guest service excellence
- Product knowledge
- Upselling strategies
- Inventory management
- Cleaning and sanitation practices
- Fast-paced teamwork
- Effective communication
- Table bussing
- Supply replenishment strategies
- Basic mixology skills
- Flexible scheduling
- Keg replacement expertise
- Problem-solving skills
- Multitasking capabilities
Timeline
Team Lead
Discount Nutrition Superstore
03.2025 - 06.2026
Seasonal Sales Associate
Fossil
11.2024 - 01.2026
Barback / Beverage Service
Rawhide Western Town & Event Center
01.2023 - Current
Athletic Training Internship
Proteus Athlete
01.2021 - 01.2023
Bachelor of Science -
Grand Canyon University