Gelbert Santisteban

• Restocked glassware, ice, garnishes, and bar supplies to support continuous bartender service.
• Collected, washed, and polished glasses to maintain clean service stations and guest-ready presentation.
• Prepared citrus, mixers, and fresh garnishes following bar setup standards and recipe requirements.
• Carried kegs, cases, and liquor deliveries to replenish backbar inventory and storage areas.

Achieved top performance in Barback role at Electra through consistent motivation and readiness to work. Always polishing my glassware and proving the best posible and happy customer services to our guest.

• Top-performing sales leader consistently driving standout check averages through dynamic upselling, high-energy guest engagement, and memorable, personalized service. Took charge of large buyouts, private events, and themed nights, delivering seamless execution with confident coordination and leadership.
• Thrived as a Lead Server, motivating and mentoring team members while raising service standards across the floor. Completed thorough building-readiness checks to keep FOH operations sharp, clean, and guest-ready. Trained and empowered new servers, barbacks, and support staff to excel in high-volume environments, mastering systems, service flow, and sales strategy.
• Boosted bar performance by maintaining product levels, streamlining inventory rotation, and ensuring fast, efficient bar service during peak rushes. Played a pivotal role during major event nights, staying cool under pressure and consistently elevating guest satisfaction. Known for professionalism, strong leadership presence, and an energizing, collaborative team style.