Nigel Kutepa
Arlington,TX
Summary
Highly skilled individual experienced with troubleshooting and resolving technical issues. Strong background in providing efficient and effective solutions .Dedicated team player delivers great customer service. Strong background in Biology graduating soon with a Bachelor's of Science in Biology.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Help Desk Technician
University Of Texas At Arlington
05.2022 - 08.2022
- Supported end-users in various applications to optimize their productivity and performance.
- Managed high levels of call flow and responded to technical support needs.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Configured and tested new software and hardware.
Receptionist
Collin County Community College
01.2019 - 05.2019
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Associate of Science - Biology
Collin County Community College District
Plano, TX05.2021
High School Diploma -
St. George's College
Harare07.2018
Skills
- Security Protocols
- Python Scripting
- CompTIA network
Certification
CompTIA network +
Recorded Musician(guitarist)
Recorded guitarist on Closer Worship Experience 2019
Co-produced TRK musik 2021-2022
Languages
Xhosa
Native or Bilingual
Timeline
Help Desk Technician
University Of Texas At Arlington
05.2022 - 08.2022
Receptionist
Collin County Community College
01.2019 - 05.2019
Associate of Science - Biology
Collin County Community College District
High School Diploma -
St. George's College
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