TRE REID
Miami,FL
Summary
Experienced with monitoring and analyzing security events to protect organizational assets. Utilizes strong analytical skills to identify threats and vulnerabilities. Knowledge of cybersecurity protocols and effective incident response techniques, ensuring robust defense against potential breaches.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Help Desk Technician
Miami Dade County Schools
10.2022 - Current
- Monitored help desk ticketing system queues for incoming requests from customers
- Provided level-1 and level-2 remote support for desktops, printers, and other computer-related devices
- Configured user accounts, installed software applications, configured network settings, and performed system maintenance tasks
- Solved problems on Windows, Mac and user applications utilizing product specifications
Oracle Cloud Administrator
Genspark
05.2020 - 07.2022
- Managed 100+ user accounts according to company policy; created new accounts when needed and disabled inactive ones after specified time periods
- Developed efficient SQL and PL and SQL scripts to automate processes and improve system performance
- Developed cost optimization strategies for reducing costs associated with running applications on the cloud platform
Education
Bachelor of Science (B.S.) - Cyber Security
Miami Dade College
Miami, FL05.2025
Bachelor of Science - Health Sciences
Florida Agricultural & Mechanical University
Tallahassee, FL08.2021
Skills
- Threat Intelligence
- C, SQL, Python
- Disaster Recovery Planning
- Network Security
- Penetration Testing
- Vulnerability Assessment
- Incident Response
- Kali Linux
- Parrot OS
- Nmap
- Wireshark
- Hashcat
- Security Protocols
- Incident management
Certification
- Comp TIA Security+
- Comp TIA Linux+
- Oracle SCM Consultant
- EC-Council Certified Help Desk Engineer (EC-CHE) – EC-Council.
Timeline
Help Desk Technician
Miami Dade County Schools
10.2022 - Current
Oracle Cloud Administrator
Genspark
05.2020 - 07.2022
Bachelor of Science (B.S.) - Cyber Security
Miami Dade College
Bachelor of Science - Health Sciences
Florida Agricultural & Mechanical University
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