Nigel Pocock
Cornelius,North Carolina
Summary
I am a student athlete who has always been a leader while maintaining an optimistic but driven mindset. I strive in team settings where i can command and work with others to achieve our goals. I possess excellent problem-solving skills and the ability to think and act quickly to find creative solutions. In addition, I maintain the ability to listen and take constructive feedback. Furthermore, I have a 3.5 GPA and am taking all honors and AP classes while being the captain of my high school and club soccer team. I am involved in school events and organizations and hold close relationships with all my teachers. Weather in the classroom, on the soccer field, or in the workplace, I do whats best for myself and others while thriving for perfection.
Overview
4
4
years of professional experience
Work History
Assistant
Champion Wheel And Tire
01.2024 - Current
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Highlighted communication skills and initiative to enter the area of work i wish to make a career out of
Detailer
Talleys Pier 77
06.2022 - Current
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Boosted team efficiency by effectively coordinating tasks and streamlining workflows in the detailing process.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.
Crew Member
Five Guys
06.2020 - 11.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Engineering (Pre-Engineering)
Central Piedmont Community College
Charlotte, NCHigh School Diploma -
William Amos Hough High School
Cornelius, NC06.2024
Skills
- Guest Services
- Customer Satisfaction
- Interpersonal Skills
- Community Engagement
- Teamwork and Collaboration
- Problem solving
- Time management
- Strategic thinking
- Organizational skills
Accomplishments
- Varsity Captain of soccer team
- Member of school leadership program
Timeline
Assistant
Champion Wheel And Tire
01.2024 - Current
Detailer
Talleys Pier 77
06.2022 - Current
Crew Member
Five Guys
06.2020 - 11.2021
Engineering (Pre-Engineering)
Central Piedmont Community College
High School Diploma -
William Amos Hough High School
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