Nigel Smith
Canal Winchester
Summary
Dynamic Criminal Justice Specialist with a proven track record at the Criminal Justice Information Authority, excelling in victim advocacy and crisis intervention. Enhanced case resolution rates through data-driven evaluations and effective law enforcement coordination, while implementing rehabilitation programs that significantly reduced recidivism. Committed to fostering community safety and well-being.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Criminal Justice Specialist
Criminal Justice Information Authority
01.2022 - 04.2025
- Assisted in the development of departmental policies and procedures, ensuring compliance with local, state, and federal regulations.
- Managed caseloads effectively by prioritizing high-risk cases and allocating resources accordingly.
- Served as a liaison between law enforcement agencies and community members in order to address concerns related to crime, safety, and quality-of-life issues within neighborhoods impacted by these factors.
- Evaluated program effectiveness using data-driven approaches to inform future policy decisions within the criminal justice system.
- Increased case resolution rates by conducting thorough investigations and providing comprehensive reports to prosecutors.
- Coordinated efforts between multiple agencies during emergency situations or large-scale events, ensuring proper resource allocation and incident response capabilities were maintained throughout the duration of operations involved therein.
- Reduced recidivism rates by developing and implementing effective rehabilitation programs for offenders.
Bouncer
8th Street Tavern
03.2018 - 12.2021
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
- Enhanced venue reputation by providing exceptional customer service to patrons and addressing their concerns.
- Maintained order during high-profile events, coordinating efforts with other security personnel for crowd control management.
- Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.
Emergency Dispatcher
Emergency Dispatch Center
02.2014 - 03.2018
- Improved response times by prioritizing and efficiently managing emergency calls.
- Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
- Participated in ongoing professional development opportunities to stay current on best practices in emergency communications and technology advancements.
- Optimized productivity to improve on-time emergency response and life support.
- Coordinated resources and communicated critical information to first responders to ensure timely and effective emergency assistance.
Education
Criminal Science
University of Colorado Denver
Aurora, CO05-2013
Skills
- Victim advocacy
- Evidence handling
- Data interpretation
- Law enforcement coordination
- Crisis intervention and de-escalation techniques
- Record keeping
- Analytical thinking
- Evidence analysis
- Personal management
- Criminal law
- Surveillance techniques
Certification
- State of Illinois Law Enforcement Certification
Timeline
Criminal Justice Specialist
Criminal Justice Information Authority
01.2022 - 04.2025
Bouncer
8th Street Tavern
03.2018 - 12.2021
Emergency Dispatcher
Emergency Dispatch Center
02.2014 - 03.2018
Criminal Science
University of Colorado Denver
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