Operations specialist with expertise in problem-solving and quality assurance. Proven track record in optimizing workflows and improving customer satisfaction through effective team collaboration and efficient troubleshooting.
Overview
9
9
years of professional experience
Work History
Sr Print Opertations Associate
Colortek
St Louis, Missouri
01.2024 - Current
Oversaw daily operations of print production and order fulfillment to ensure seamless workflow.
Coordinated with team members to meet project deadlines and enhance overall productivity.
Operated printing equipment to produce high-quality graphics and materials.
Troubleshot equipment issues, minimizing downtime and maintaining production schedules.
Ensured compliance with company safety regulations at all times while on the job.
Managed multiple tasks simultaneously while maintaining attention to detail.
Salesperson
Andersen Windows & Doors
St Louis, Missouri
10.2023 - 02.2024
Engaged customers through door-to-door interactions and product demonstrations.
Educated potential clients on product benefits and features tailored to their needs.
Managed customer inquiries and resolved concerns to maintain positive relationships.
Explained the benefits of purchasing the product compared to competitors' offerings.
Greeted customers at their door and introduced myself.
Manager
J&G Pizza
St Louis, Missouri
05.2020 - 07.2023
Oversaw daily operations and ensured staff adhered to quality standards.
Managed inventory levels and coordinated supply orders for timely delivery.
Trained and mentored new employees on service protocols and best practices.
Resolved customer complaints promptly to maintain high satisfaction levels.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Assigned tasks to associates to fit skill levels and maximize team performance.
Artisan Pizza Maker
J&G Pizza
St Louis, Missouri
06.2017 - 04.2020
Prepared and assembled pizzas according to customer specifications.
Ensured cleanliness of workstations and compliance with health standards.
Cleaned and sanitized kitchen surfaces and equipment.