Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Determined 24-years background in mail and parcel delivery. Expert in building positive relationships with customers and mentoring new hires on standard policies, procedures and related federal guidelines. Hardworking Mail Machine Operator highly productive in fast-paced environments. Keeps letters and packages moving smoothly with well-maintained machinery. Quick to resolve routing errors and jams with minimal oversight. Resourceful Printing Press Operator with a distinguished understanding of printing processes and various printer maintenance. Adept at cutting costs without sacrificing quality and streamlining the day-to-day organization. Committed to top-of-the-line products and service.
Overview
24
24
years of professional experience
Work History
Print/Mail Clerk
Presbyterian Church U.S.A
04.1999 - 02.2023
Maintained accurate records of incoming and outgoing mail for reliable reference.
Demonstrated excellent attention to detail while inspecting packages for damage or improper labeling before sending them out for delivery.
Supported office staff by providing assistance with packaging, addressing, and shipping of outgoing items as needed.
Contributed to departmental goals by providing input during team meetings regarding process improvements or new technologies related to mailing operations.
Maintained mailroom supply inventories, purchase orders and vendor supplies.
Coordinated mail delivery, pick-up and tracking for smooth dispatch operations.
Processed and organized incoming mail for distribution to appropriate departments.
Checked parcels were securely sealed to eliminate losses.
Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
Assisted with implementing new mailroom systems and training staff to improve operations.
Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
Weighed letters and packages and calculated costs based on classification, weight, and destination.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Operated various mailing equipment such as postage meters, folding machines, and labelers for efficient mail preparation.
Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
Provided exceptional customer service by courteously and professionally addressing questions or concerns from staff members regarding mail services.
Reviewed completed orders for quality and accuracy.
Improved color consistency across print runs by conducting thorough quality control checks.
Loaded and positioned unprinted materials.
Prepared and operated offset printing press for maximum efficiency and production.
Streamlined production processes for faster turnaround times by implementing new workflow strategies.
Assisted in the installation and calibration of new equipment, leading to increased capacity and improved output quality.
Set up and operated printing press machines.
Operated press to achieve highest print quality and productivity with minimal scrap.
Produced high-quality brochures, flyers, four-color artwork and mailers.
Adapted quickly to new technologies and software updates, maintaining up-to-date knowledge of industry trends and best practices.
Scheduled preventive maintenance for book block equipment.
Inspected machines and performed repairs.
Analyzed daily density readings from each printer to detect potential quality issues.
Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
Paid attention to detail while completing assignments.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.