Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nigel Nigel

Fayetteville,GA

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Offering solid foundation in team collaboration and customer service, eager to learn and develop in store operations management. Brings keen ability to quickly grasp industry-specific knowledge and implement effective operational strategies. Ready to use and develop leadership and organization skills to any role.

Overview

15
15
years of professional experience

Work History

Store Manager

Verizon Wireless
05.2024 - 07.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.

Sales Manager

Nike
02.2016 - 04.2021
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Built relationships with customers and community to establish long-term business growth.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Landscape Foreman

Data Monitor Systems Inc.
01.2010 - 09.2015
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
  • Performed planting, watering, mulching, and edging of lawns.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Enhanced overall project performance with strong attention to detail, resulting in fewer errors and rework during installation and maintenance tasks.
  • Assisted in recruitment efforts to attract skilled workers who aligned with the company''s values and goals for providing exceptional landscaping services.
  • Promoted safety awareness among crew members through regular meetings, training sessions, and adherence to safety protocols.

Education

High School Diploma -

Westlake High

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Team leadership
  • Team leadership and coaching
  • Inventory management
  • Store merchandising
  • Employee scheduling
  • Sales strategies
  • Sales professional
  • Performance reviews

Timeline

Store Manager

Verizon Wireless
05.2024 - 07.2024

Sales Manager

Nike
02.2016 - 04.2021

Landscape Foreman

Data Monitor Systems Inc.
01.2010 - 09.2015

High School Diploma -

Westlake High

Similar Profiles

CREATE PROFILE
Nigel Nigel