Nigeria Ruff
Salisbury,MD
Summary
Dedicated professional with a strong background in retail and healthcare. Skilled in policy enforcement and compassionate communication, contributing to enhanced customer loyalty and team effectiveness. Ready to leverage experience to drive operational success.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Starbucks
12.2021 - Current
- Supervised daily operations to ensure efficient store workflow and customer satisfaction.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Resolved customer complaints effectively, fostering a welcoming atmosphere and loyalty.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Overnight Stocking Associate
Walmart
03.2020 - 09.2021
- Organized and stocked merchandise to optimize sales floor presentation.
- Collaborated with team members to maintain store cleanliness and safety standards.
Certified Nursing Assistant
Genesis Rehabilitation Services
07.2019 - 08.2021
- Provided compassionate care to patients, enhancing comfort and wellbeing.
- Assisted nursing staff with daily patient assessments and vital sign monitoring.
- Implemented safety protocols, ensuring compliance with health regulations and standards.
- Facilitated effective communication between patients, families, and healthcare providers.
Assistant Store Manager
Burger King
11.2015 - 07.2019
- Supervised daily operations to ensure compliance with company standards and policies.
- Trained and mentored team members to enhance service quality and operational efficiency.
Education
Chemical Dependency
Worwic Community College
Salisbury, MD05-2026
High School Diploma -
Parkside High School
Salisbury MD06-2018
Skills
- Workplace safety
- Conflict resolution techniques
- Policy enforcement
- Compassion and empathy
- Compassionate communication
Timeline
Shift Supervisor
Starbucks
12.2021 - Current
Overnight Stocking Associate
Walmart
03.2020 - 09.2021
Certified Nursing Assistant
Genesis Rehabilitation Services
07.2019 - 08.2021
Assistant Store Manager
Burger King
11.2015 - 07.2019
Chemical Dependency
Worwic Community College
High School Diploma -
Parkside High School