Kaci (TAIKA) Fleming
Whitesburg,KY
Summary
Dynamic former Starbucks Barista at FoodCity, adept in beverage preparation and safe food handling, enhanced sales through exceptional service and drink customization. Trained new hires with encouraging coaching, showcasing strong team player abilities. Elevated customer loyalty through effective problem-solving and communication, consistently achieving high satisfaction scores. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
Work History
Starbucks Barista
Foodcity
04.2023 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Followed exact recipes for mixing and preparing beverage and food items.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
High School Diploma -
Penn Foster HighSchool
200 Hickory St, Scranton, PA 1850511.2022
Skills
- Opening and closing duties
- Beverage Preparation
- Menu Memorization
- Safe Food Handling Practices
- Team Player
- New Hire Training
- Adaptive and creative
- Active listener
- Friendly and outgoing
- Cash Handling
Timeline
Starbucks Barista
Foodcity
04.2023 - Current
High School Diploma -
Penn Foster HighSchool
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