Sofia DeMoya

I worked as a Barista at Starbucks for a little bit over a year, where I learned serval customer service and connection skills, while serving and making drinks.

• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Created complex, hand-crafted beverages based upon customer preferences.
• Ordered and received supplies to restock beverage items.
• Memorized official and off-menu coffee and tea preparations.

During my Freshman and Sophomore years of High school I worked at a Senior Living Care facility near my neighborhood. Here I would care for, tend to, feed, ensure hydration, and spend time making the residence stay more enjoyable. While working here I was promoted from $13/hr up to $16 an hour, and enjoyed my time working.

• Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
• Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
• Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
• Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
• Cleaned and sanitized kitchen equipment and surfaces.
• Treated patients and team members with dignity and respect.