Nihal Khan
Wylie,TX
Summary
Goal-oriented IT professional with significant success in planning, analyzing and implementing of security plans and initiatives. Excel in developing comprehensive, secure network designs and systems.
Overview
2
2
years of professional experience
Work History
Front-End Associate
Walmart Inc.
Wylie, TX
01.2023 - Current
- Provided product knowledge to customers as needed.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Consistently met all performance goals set by management.
- Delivered exceptional customer service.
- Assisted in organizing merchandise displays on the sales floor.
- Answered incoming calls promptly, providing accurate information about products and services.
- Assisted customers with self-checkout processes and troubleshooting any issues.
- Utilized POS systems effectively to process sales and manage customer data.
Education
Bachelor of Science - Computer Science
The University of Texas At Dallas
Richardson, TX05-2028
Skills
- Network Troubleshooting
- Operating Systems
- Cybersecurity Principles
- System Monitoring
- Reporting & Documentation
- Team Collaboration
Languages
English
Native/ Bilingual
Urdu
Limited
Timeline
Front-End Associate
Walmart Inc.
01.2023 - Current
Bachelor of Science - Computer Science
The University of Texas At Dallas
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