Nihal Momin
Richmond,TX
Summary
-Dedicated professional with a strong focus on customer service and teamwork. Proven ability to manage high-pressure situations while maintaining an organized and clean environment.
-Enthusiastic team player with experience in food service. Skilled in effective communication and customer engagement, with a track record of enhancing customer satisfaction and streamlining operations during peak demand periods.
-Patient and organized individual with a background in customer service and dessert production. Known for efficiently managing customer experiences and collaborating with team members to ensure timely service and compliance with health standards.
Overview
1
1
year of professional experience
Work History
Ice Cream Server
Kwality Ice Cream
Sugar Land, TX
06.2025 - 08.2025
- Provided exceptional customer service while serving a variety of ice cream flavors and toppings
- Maintained cleanliness and organization of serving area to ensure compliance with health standards
- Assisted customers in selecting products, enhancing their overall experience and satisfaction
- Operated cash register accurately, processing transactions efficiently and handling cash responsibly
- Collaborated with team members to meet peak demand during busy periods, ensuring timely service
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Supported inventory management by monitoring stock levels and reporting shortages to supervisors
Dessert Maker
D Spot Dessert Cafe
Toronto, OH
06.2024 - 08.2024
- Operated kitchen equipment efficiently, contributing to timely dessert production.
- Adapted quickly to changing menu items and seasonal ingredients in dessert creation.
- Collaborated with kitchen staff to ensure smooth dessert production and timely service.
- Cleaned and maintained kitchen equipment and oven.
- Followed food safety standards when handling ingredients.
- Managed display cases to verify freshness and attractiveness of products.
- Processed customer orders and payment transactions.
Education
High School Diploma -
Stephen F. Austin
Sugar Land, TXSkills
- Teamwork
- Customer engagement
- Customer service
- Patience and empathy
- Cleaning and organization
- Excellent communication
- Working under pressure
- Order preparation
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Spanish
Limited Working
Timeline
Ice Cream Server
Kwality Ice Cream
06.2025 - 08.2025
Dessert Maker
D Spot Dessert Cafe
06.2024 - 08.2024
High School Diploma -
Stephen F. Austin