Nihieme Garcia
Portland
Summary
Data Center Technician with extensive hands-on expertise in fiber-optic cabling, hardware troubleshooting, and server management. Known for maintaining rigorous documentation standards and ensuring optimal performance in fast-paced environments. Collaborates effectively with engineering teams to enhance operational efficiency and support critical infrastructure.
Overview
2
2
years of professional experience
Work History
Data Center Technician
TekSystems
01.2024 - Current
- Install, route, and dress high‑density fiber‑optic cabling across data center racks and core rows.
- Troubleshoot fiber connectivity issues, identify faulty links, and perform timely repairs or replacements.
- Test fiber runs using tools such as OTDRs, power meters/light meters, MPO testers, and VFLs.
- Clean, inspect connectors using industry standard tools such as One-click cleaners, lint-free wipes, isopropyl alcohol, and cassetter-style fiber cleaning devices.
- Maintain connectors to ensure optimal optical performance and signal integrity.
- Performed fiber patching and re‑patching for new deployments and migrations, facilitating seamless link remediation.
- Replaced damaged or degraded fiber lines, ensuring adherence to bend-radius and routing standards.
- Maintained cable-management and labeling standards, contributing to a clean and organized data center environment.
Data Center Technician
Apex Systems
10.2023 - 11.2024
- Work in customer's Data center, supervise third party vendors working on equipment.
- Assembled, deployed and executed troubleshooting on PC and server hardware and network devices.
- Entered device locations and cable connections into customer-defined database to maintain accurate inventory and improve troubleshooting.
- Evaluated new technology solutions that could enhance efficiency or improve overall data center performance.
- Monitored environmental conditions in data center, adjusting cooling systems to ensure optimal operating conditions for equipment.
- Collaborated with network engineers to implement network infrastructure changes and upgrades, enhancing network reliability and performance.
- Applied troubleshooting and response procedures associated with alarms, alerts and notifications from monitoring systems.
- Contracted w/TikTok
Education
High School Diploma -
Pauling Academy of Integrated Sciences
Portland, OR06-2008
Associate of Science - Computer Science
MHCC
Gresham, OR03-2026
Skills
- Server management
- Network support
- Link troubleshooting
- Hardware Installation
- Structured cabling
- Connection rerouting
- Fiber run repair
- Uplink patching
- Hardware Maintenance
- Labeling standards compliance
- Strong documentation skills
- Communication
Projects
- Build & deployed multi-node NetApp Storage clusters
- Established P2P connectivity for new infrastructure deployments
- Installed & routed thousands of fiber and copper network connections
Professional Overview
Reliable Data Center Technician with 3+ years of experience supporting fast-paced enterprise environments. Hands-on expertise with NetApp storage systems, Cisco networking gear, Dell server hardware, and data-center documentation tools like Nautobot. Experienced in deploying core rows, racking large server batches, and troubleshooting hardware and connectivity issues across fiber and copper infrastructure. Known for clean execution, strong documentation, and consistent collaboration with engineering teams to keep operations running smoothly.
Timeline
Data Center Technician
TekSystems
01.2024 - Current
Data Center Technician
Apex Systems
10.2023 - 11.2024
High School Diploma -
Pauling Academy of Integrated Sciences
Associate of Science - Computer Science
MHCC