NII LAMPTEY
Milton,WA
Summary
Dedicated cybersecurity student with strong technical troubleshooting skills and hands-on experience in Linux environments, alongside a solid foundation in documentation and incident response. Recognized for reliability and effective communication, with a proven ability to maintain focus in high-pressure situations. Eager to secure an entry-level role in cybersecurity or IT support to leverage technical training while further developing professional expertise. Committed to contributing effectively to team objectives and enhancing organizational security measures, with knowledge of system administration tasks including account management, file permissions, system monitoring, and basic server maintenance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Direct Support Professional (DSP)
Alpha Supported Living Services
10.2025 - Current
- Supported adults with developmental disabilities in residential settings
- Assisted clients with daily living activities including personal hygiene, meal preparation, and medication administration
- Implemented individualized support plans to promote independence and community integration
- Documented client progress, incidents, and health updates in compliance with agency standards
- Facilitated recreational and social activities to enhance quality of life
- Provided crisis intervention and responded to emergencies with calm, rational decision-making
- Maintained a safe, respectful, and supportive environment for all clients
- Communicated effectively with families, supervisors, and healthcare professionals
Direct Support Staff / Caregiver
Hope Human Services
12.2022 - Current
- Provided individualized support plans for clients with autism, fostering independence and communication
- Assisted with daily living activities such as bathing, dressing, and meal preparation
- Administered medications and monitored health conditions, communicating with healthcare professionals
- Created a supportive environment to enhance emotional and physical comfort
- Developed strong relationships with clients and their families through empathetic communication
- Documented health updates and managed sensitive information with discretion
- Coordinated with medical staff and families to ensure continuity of care
- Ensured comfort and dignity for elderly clients by providing personalized care plans
- Assisted clients with rehabilitation exercises, improving mobility and independence
- Facilitated engaging activities to enhance cognitive stimulation for dementia patients
- Responded to emergencies with calm, rational decision-making
- Worked closely with families to tailor caregiving approaches to individual needs
Volunteer
American Mission Church
10.2022 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Coordinated with other volunteers to create a welcoming environment at worship services and special events.
Library IT Technician
[Library Name]
06.2010 - 09.2015
- Provided technical support for library staff and patrons, troubleshooting hardware and software issues on Windows and Linux systems
- Installed, configured, and maintained public access computers, printers, and network devices
- Assisted with system updates, security patches, and routine maintenance to ensure reliable operations
- Supported digital literacy by helping patrons access online resources and use technology effectively
- Documented technical procedures and created user guides for common library IT tasks
- Collaborated with library staff to improve technology services and resolve technical challenges promptly
- Maintained office PCs, networks, and mobile devices.
Education
Bachelor of Applied Science - Cybersecurity
Clover Park Technical College
Lakewood, WA06.2026
Associate of Science - Engineering Physics
South Puget Sound Community College
Tumwater, WA06.2011
Skills
- Linux command line
- Virtual machines (VMware, VirtulBox)
- Basic networking (IP addressing, routing, firewalls)
- Documentation and report writing
- Customer service and communication
- Strong organizational skills
- Effective server management
Certification
- CompTIA Security+ (2026)
- CPR & First Aid Certification
- Nursing Assistant Registered (NAR)
- Home Care Aide (HCA)
- Nurse Delegation Diabetes
Summary of Qualifications
- CompTIA Security+ certified (2026)
- Strong foundation in cybersecurity principles and network defense
- Experience with Linux, virtual machines, and basic networking
- Skilled in incident documentation and clear technical communication
- Ability to analyze problems and follow structured troubleshooting steps
- High attention to detail and accuracy in written reports
- Experience supporting individuals with diverse needs, requiring patience and situational awareness
- Able to work independently during overnight shifts and manage multiple tasks
- Strong teamwork, empathy, and professionalism in sensitive environments
Relevant Coursework
Networking, Linux Administration, Security Fundamentals, Virtualization, Ethical Hacking
Timeline
Direct Support Professional (DSP)
Alpha Supported Living Services
10.2025 - Current
Direct Support Staff / Caregiver
Hope Human Services
12.2022 - Current
Volunteer
American Mission Church
10.2022 - Current
Library IT Technician
[Library Name]
06.2010 - 09.2015
Bachelor of Applied Science - Cybersecurity
Clover Park Technical College
Associate of Science - Engineering Physics
South Puget Sound Community College