Summary
Overview
Work History
Education
Skills
Timeline
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Nijah Petit

Fayetteville,PA

Summary

Dynamic customer service professional with proven expertise at Walmart, excelling in conflict resolution and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and team collaboration. Adept at managing transactions and inventory, consistently delivering results while maintaining a positive shopping experience. Committed to achieving excellence in every interaction.

Overview

5
5
years of professional experience

Work History

Team Member

rutters
Saint Thomas, PA
11.2022 - 05.2025
  • Collaborated with team members to achieve project milestones within set deadlines.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Identified needs of customers promptly and efficiently.
  • Assisted customers with product selection and ordering process.
  • Resolved customer issues promptly in a professional manner.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.

Customer Service Cashier

Walmart
Chambersburg, PA
05.2020 - 08.2022
  • Maintained accurate records of transactions using the point-of-sale system.
  • Answered customers' questions and provided information on store procedures or policies.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Assisted customers with locating merchandise within the store.
  • Counted and balanced cashier drawers.
  • Greeted customers and responded to informational requests.

Education

High School Diploma -

Chambersburg Magnet School
Chambersburg, PA
05-2023

Skills

  • Customer service
  • Conflict resolution
  • Cash handling
  • Point-of-sale operation
  • Inventory management
  • Team collaboration
  • Time management
  • Problem solving

Timeline

Team Member

rutters
11.2022 - 05.2025

Customer Service Cashier

Walmart
05.2020 - 08.2022

High School Diploma -

Chambersburg Magnet School

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Nijah Petit