Nikaehl Taylor
Atlanta,GA
Summary
- Versatile and results-oriented professional with a strong foundation in pharmacy and sales, currently pursuing a career in ultrasound technology. Eager to bring my extensive experience in pharmacy operations and sales, coupled with a passion for sports and coaching, to a dynamic role that involves leadership, sales management, and community engagement.
- Pharmacy Operations: Senior Pharmacy Technician Experience: Proven track record in pharmacy operations, ensuring compliance with state, federal, and company policies.
- Asset Protection and Compliance: Implemented effective asset protection procedures, minimizing profit loss. Adhered to Good Faith Dispensing policy.
- Retail and Customer Engagement: Beauty Advisor Expertise: Demonstrated skill in retail environments, engaging customers, and providing personalized product recommendations.
- Sales Achievement: Exceeded sales goals through exceptional customer care and in-depth product knowledge.
- Leadership and Team Development: Workflow Management: Led inventory management activities, ensuring efficient ordering, unpacking, and storing of pharmaceuticals.
- Coaching and Efficiency: Coached pharmacy technicians to drive efficiency through correct use of processes and tools.
- Clinical Services and Community Outreach: Clinical Service Coordination: Administered clinical services, including blood/urine sample collection, contributing to the growth of healthcare clinics.
- Community Engagement: Actively participated in community outreach, building relationships with the local medical community and enhancing growth opportunities.
- Retail Merchandising and Maintenance: Cosmetic Department Management:
- Maintained a clean and organized cosmetic department, ensuring adherence to hygiene standards. Visual Merchandising: Contributed to exterior and interior maintenance, enhancing the visual appeal of the retail space.
- Analytical and Goal-Oriented: Performance
- Analysis: Regularly analyzed pharmacy and retail performance data, contributing to improvements in financial, customer service, and inventory metrics.
- Goal Achievement: Consistently achieved predetermined sales goals through effective customer care and product knowledge.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Beauty Advisor
- Demonstrated skill in retail environments, engaging customers, and providing personalized product recommendations.
- Manage the whole cosmetic department.
- Maintain and check monthly sales comparing to what sells and what does not.
- Analyze consumer satisfaction based off of what products are being purchased.
- Promote products on social media contributing to advertising for company.
Senior Pharmacy Technician
Walgreen's Pharmacy
02.2018 - Current
- Proven track record in pharmacy operations, ensuring compliance with state, federal, and company policies.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Increased sales by 30%
- Managed over 60 patient calls per day.
- Fill and label over 400 prescriptions per day.
- Collected co-payments or full payments from customers.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Education
Associate of Science -
Institute of Medical Ultrasound
Atlanta09.2024
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with Electronic Health Records (EHR) systems
- Strong attention to detail and accuracy in data entry
- Excellent time management and organizational skills
- Security and confidentiality
- Data entry and record management
- Inventory Control
- Flexibility and Adaptability
- Client relationship building
- Upselling strategies
- Social media savvy
- Sales Records Management
Certification
- Certified Pharmacy Technician (CPhT) 30206291
- CPR and First Aid Certified
- Georgia Pharmacy Technician License: PHTC058407
References
Available upon request.
Timeline
Senior Pharmacy Technician
Walgreen's Pharmacy
02.2018 - Current
Beauty Advisor
Associate of Science -
Institute of Medical Ultrasound
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