Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikaya Manalo

Seattle

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience

Work History

Cashier

SAFEWAY
09.2024 - Current
  • Processed customer transactions accurately using cash register, handling cash, credit, and debit payments
  • Provided excellent customer service, addressing inquiries and resolving concerns
  • Maintained a clean, organized checkout area and assisted with stocking inventory
  • Followed cash handling, security procedures, and store policies to ensure smooth operations
  • Collaborated with team members to enhance overall store efficiency

Orthodontic Assistant

Pacific Orthodontics
10.2023 - 09.2024
  • Utilized Dolphin, Cloud, and Edge digital imaging and record-keeping software
  • Updated patients' treatment charts to track progress and communicate with orthodontists
  • Collaborated with orthodontists to develop detail-oriented treatment plans, ensuring precise implementation of procedures and adherence to best practices
  • Engaged with customers to understand needs, providing excellent service through listening and problem-solving
  • Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Poured and shaped molds from impressions and trimmed molds in grinder.

Orthodontic Assistant

P&G Orthodontics
06.2023 - 10.2023
  • Utilized Dolphin, Cloud, and Edge digital imaging and record-keeping software
  • Updated patients' treatment charts to track progress and communicate with orthodontists
  • Collaborated with orthodontists to develop detail-oriented treatment plans, ensuring precise implementation of procedures and adherence to best practices
  • Engaged with customers to understand needs, providing excellent service through listening and problem-solving
  • Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Poured and shaped molds from impressions and trimmed molds in grinder.
  • Scheduled and confirmed patient appointments.
  • Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
  • Set appointments and made follow-up calls.
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

Orthodontic Assistant

Pristera Orthodontics
07.2021 - 06.2023
  • Utilized Dolphin, Cloud, and Edge digital imaging and record-keeping software
  • Updated patients' treatment charts to track progress and communicate with orthodontists
  • Collaborated with orthodontists to develop detail-oriented treatment plans, ensuring precise implementation of procedures and adherence to best practices
  • Engaged with customers to understand needs, providing excellent service through listening and problem-solving
  • Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Poured and shaped molds from impressions and trimmed molds in grinder.
  • Scheduled and confirmed patient appointments.

Orthodontic Assistant

Bright Now Dental
09.2019 - 10.2021
  • Updated patients' treatment charts to track progress and communicate with orthodontists
  • Collaborated with orthodontists to develop detail-oriented treatment plans, ensuring precise implementation of procedures and adherence to best practices
  • Engaged with customers to understand needs, providing excellent service through listening and problem-solving

Patient Care Representative

CityMd
08.2018 - 09.2019
  • Provided quality care to up to 20 patients daily, ensuring timely support
  • Worked with cross-functional teams to improve processes, boosting efficiency and patient care quality
  • Contributed to development of processes for handling sensitive patient information in accordance with HIPAA regulations
  • Obtained and accurately entered demographic, clinical, and financial data into the patient’s chart

Education

Associate of Science - Software Engineering

Seattle Central College
Seattle,WA
10-2025

Certificate - Software Developer

Year Up
Seattle, WA
09.2025

Completed 20 units of Coursework - Medical Terminology, Statistics, English, Intercultural Communication

Seattle Central College
Seattle, WA
12.2024

Skills

  • Attention to Detail
  • Conflict Resolution
  • Problem-Solving
  • Business Communications
  • Customer Service
  • Analytical Thinking
  • Collaboration
  • Leadership
  • Time Management
  • Microsoft Office Suite
  • Zoom
  • GitHub
  • Python
  • HTML
  • Diagnostic x-rays
  • Patient education
  • Chart updating
  • Oral impressions

Timeline

Cashier

SAFEWAY
09.2024 - Current

Orthodontic Assistant

Pacific Orthodontics
10.2023 - 09.2024

Orthodontic Assistant

P&G Orthodontics
06.2023 - 10.2023

Orthodontic Assistant

Pristera Orthodontics
07.2021 - 06.2023

Orthodontic Assistant

Bright Now Dental
09.2019 - 10.2021

Patient Care Representative

CityMd
08.2018 - 09.2019

Completed 20 units of Coursework - Medical Terminology, Statistics, English, Intercultural Communication

Seattle Central College

Associate of Science - Software Engineering

Seattle Central College

Certificate - Software Developer

Year Up
Nikaya Manalo