Nikaylee Williams
Danvers,MA
Summary
Detail-oriented professional with data entry expertise, known for accuracy, reliability, and problem-solving. As well as proven organizational skills both in and out of work. Works well with higher education software and Microsoft applications, ensuring efficient task management and good customer service. Recognized as a hardworking and organized individual while working independently and as part of a team.
Overview
7
7
years of professional experience
Work History
Admissions Operations Specialist
Gordon College
Wenham, MA
05.2023 - Current
Mainly perform data entry tasks, as well as some physical duties such as copying and handling letters and documents. Consistently use Excel Spreadsheets, multiple Microsoft apps, and higher education software including Slate and Jenzabar.
Small Business Owner
Myself
Danvers, MA
07.2021 - 05.2023
- Oversaw financial management, including budgeting and expense tracking
- Executed 230+ transactions with a 100% 5-star rating
- Evaluated sales reports and financial statements
- Provided customer service by resolving any problems and promptly responding to any inquiries
- Researched the latest fashion trends to determine profitable and high performing styles
- Packaged and shipped all orders
Cashier
Mckinnon's Market and Super Butcher Shop
Danvers, MA
07.2019 - 11.2021
- Processed customer transactions using point-of-scale systems
- Assisted in training a new cashier
- Maintained cleanliness of checkout areas
- Answered any customer inquiries
- Collaborated with team members
- Maintained and counted a balanced cash drawer at the beginning and end of each shift
- Assisted with any returns and refunds
Education
Criminology
Merrimack College
North Andover, MASkills
- High physical organizational skills and computer organizational skills
- Accuracy and attention to detail
- Higher education software knowledge
- Microsoft Teams, Word, Excel, Outlook, and Sharepoint handling
- Problem solving
- Collaboration
- Data entry expertise
- Customer service
- Customer assistance
- Patience
- Time management skills
- Cleaning and sanitizing
- Reliability, punctuality, and professionalism
- Conflict resolution
Languages
Spanish
Elementary
Timeline
Admissions Operations Specialist
Gordon College
05.2023 - Current
Small Business Owner
Myself
07.2021 - 05.2023
Cashier
Mckinnon's Market and Super Butcher Shop
07.2019 - 11.2021
Criminology
Merrimack College