Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Nikeo Garcia

Nikeo Garcia

Amarillo,USA

Summary

Professional in automotive service industry with proven expertise in managing customer interactions, diagnosing vehicle issues, and coordinating repairs. Strong focus on teamwork and delivering results ensures reliability and adaptability in dynamic environments. Skilled in communication, problem-solving, and technical understanding of automotive systems. Known for fostering collaborative relationships and driving customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Service advisor

Country Auto Group
02.2025 - Current
  • Provided customers with product information
  • Provided excellent customer communication
  • Delivered prompt, and professional solutions
  • Worked to meet monthly goals
  • Implemented improvements for productivity
  • Tracked sales, daily
  • Coordinate work flow in the shop
  • Created & presented repair estimate's
  • Submit factory/third party warranty claims
  • Submit Fleet Jobs using Auto Integrate software
  • Dealertrack Software experience

Chuck boner

JBS Beef Plant
02.2024 - 08.2024
  • Worked knives De-boning the shoulder portion of the beef, the “Beef Chuck”.
  • If the table were short staffed, I would fill in open position's in different areas. (Floater)
  • Not one to complain about overtime
  • I worked the A-Shift

Service Advisor

Foss motors
10.2021 - 02.2024
  • Provided customers with product information
  • Provided excellent customer communication
  • Delivered prompt, and professional solutions
  • Worked to meet monthly goals
  • Implemented improvements for productivity
  • Tracked gross profit, daily
  • Controlled work flow in the shop
  • Tracked technician hours, daily
  • Created & presented repair estimate's
  • Submitted factory/third party warranty claims
  • Submitted Fleet Jobs using Auto Integrate software
  • Dealertrack Software experience

Service Manager

Lewis chevrolet buick and Cadillac
02.2020 - 10.2021
  • Hired, trained, and managed Service Team
  • Provided customers with product information
  • Delivered prompt, and professional solutions
  • Set weekly team meeting’s
  • Worked to meet monthly goals
  • Implemented improvements for productivity
  • Tracked gross profit, daily
  • Would oversee work flow in the shop
  • Would oversee DENIED CLAIMS
  • Tracked technician hours, daily
  • Automate Software experience

Parts Manager

SNIDER MOTORSPORTS
03.2019 - 02.2020
  • Processed freight (inbound and outbound)
  • Placed order’s for service ticket's
  • Pulled parts for repair order's
  • Provided customer service (with a smile)
  • Filed claims, controlled workflow in the shop, and communicated with service customers

Forklift Operator

Meade lumber
06.2018 - 02.2019
  • Construction Material management
  • Forklift operator
  • Material delivery driver

Education

Some college - Automotive Technology

Seward County Community College and Area Technical School
Liberal, KS
06.2017

Skills

  • Automotive service proficiency
  • Customer relationship management
  • Customer service
  • Relationship management
  • Auto Service Management
  • Sales Experience
  • Microsoft Powerpoint
  • Microsoft Excel
  • Microsoft Outlook
  • Vehicle Maintenance
  • Account management
  • Inside sales
  • Communication skills
  • Service writing
  • Heavy Lifting
  • Budgeting
  • Team management
  • CRM software
  • Data entry
  • Warehouse experience
  • Analysis skills
  • Cold calling
  • Order Picking
  • Upselling
  • Time management
  • Organizational skills
  • Operations management
  • Strategic negotiation skills

Certification

  • Forklift Certification
  • Driver's License
  • Pallet Jack Certification

Interests

  • Outdoor Recreation
  • Gym Workouts
  • Road Trips
  • Auto Repair/Restoration

Timeline

Service advisor

Country Auto Group
02.2025 - Current

Chuck boner

JBS Beef Plant
02.2024 - 08.2024

Service Advisor

Foss motors
10.2021 - 02.2024

Service Manager

Lewis chevrolet buick and Cadillac
02.2020 - 10.2021

Parts Manager

SNIDER MOTORSPORTS
03.2019 - 02.2020

Forklift Operator

Meade lumber
06.2018 - 02.2019

Some college - Automotive Technology

Seward County Community College and Area Technical School

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