Nikesha Young
Macon,GA
Summary
Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proficient in NetSuite Warehouse Management System (WMS),Excel, and Word software.
Overview
10
10
years of professional experience
Work History
Account Manager
Unis
Douglasville, GA
09.2022 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Created detailed reports on the performance of individual departments within operations.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Developed key performance indicators to measure effectiveness of operational processes.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Analyzed labor, production, and cost through 3PL (Pepsi, Genrac, Schindler etc)
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Distribution Center Supervisor
Dollar General Distribution Center
Jackson, GA
05.2021 - 09.2022
- Directed associates in daily operations and monitored to maintain high degree of productivity, safety, service and quality.
- Hired, evaluated, developed and optimized performance of hourly associates. If key designs.
- Investigated operational errors to determine cause and recommended corrective actions.
- Evaluated and analyzed current work methods and recommended ways to eliminate inefficiencies.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Communicated any pertinent information to corporate or vice president of company
- Worked hand and hand with Corporate team Specialist and Senior level Executives in multiple supply chains for approximately increasing volume growth forecast demands and profitability in targeted recycling accounts.
- Developed and implemented strategic initiatives and designed to optimize the performance
Distribution Center Supervisor
Academy Sports And Outdoors Distribution Center
Jeffersonville, GA
05.2014 - 05.2021
- Directed associates in daily operations and monitored to maintain high degree of productivity, safety, service and quality.
- Hired, evaluated, developed and optimized performance of hourly associates.
- Investigated operational errors to determine cause and recommended corrective actions.
- Evaluated and analyzed current work methods and recommended ways to eliminate inefficiencies.
- Implemented fair and consistent practices in compliance with company policies and procedures.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Education
High School Diploma -
Southwest High School
Macon, GA05.2012
Skills
- Worker Supervision
- Improvement Recommendations
- Directing Team Members
- Service Improvement Analysis
- Customer Service
- Process Improvement
- Production
- Performance Monitoring
- P&L Management
- Process Improvements
- Delegation
- Warehouse Operations
- Labor matrix
Timeline
Account Manager
Unis
09.2022 - Current
Distribution Center Supervisor
Dollar General Distribution Center
05.2021 - 09.2022
Distribution Center Supervisor
Academy Sports And Outdoors Distribution Center
05.2014 - 05.2021
High School Diploma -
Southwest High School
Similar Profiles
Laura Andrea Madrigal PadillaLaura Andrea Madrigal Padilla
General Labor Worker at UNISGeneral Labor Worker at UNIS
Jocelyn SotoJocelyn Soto
Warehouse Packer at UnisWarehouse Packer at Unis
Miguel ArreolaMiguel Arreola
Operations Manager at UnisOperations Manager at Unis
Andrea PirkleAndrea Pirkle
Director of Sales at UNISDirector of Sales at UNIS
Cameron WilsonCameron Wilson
Fire Lieutenant at Milledgeville Fire DepartmentFire Lieutenant at Milledgeville Fire Department