NIKHIL AKUNURU
Summary
Lead Engineer with extensive experience at Salesforce, Inc., specializing in Agile methodologies and code quality improvement. Proficient in API integration and CI/CD deployment, driving innovation and operational excellence. Skilled in mentoring teams to deliver critical features within deadlines. Committed to developing scalable solutions and fostering team growth.
Overview
10
10
years of professional experience
Work History
Lead Engineer
Salesforce, Inc
01.2024 - Current
- Lead and mentor a team of developers and quality engineers focused on enterprise-scale Salesforce applications.
- Drive strategic planning and architecture discussions across cross-functional Biz Tech teams.
- Define engineering processes to improve operational excellence, including Agile metrics and code quality standards.
- Hire, train, and guide engineers; foster a culture of innovation and career growth.
- Collaborate closely with product and business leaders to ensure successful delivery of critical features.
- Influence system architecture decisions for scalable and secure Salesforce implementations.
- Oversee backlog prioritization, sprint planning, and resource allocation to meet aggressive delivery timelines.
Senior Engineer
Salesforce, Inc
12.2019 - 12.2023
- Led Help & Training engineering teams, guiding architecture and delivery of help.salesforce.com.
- Integrated Trailblazer identity in a multi-tenant setup; influenced platform-wide authentication strategy.
- Partnered with product, design, and engineering to lead community platform migration and M&A integration.
- Championed team-wide Agile practice, sprint metrics, and quality standards driving delivery performance.
Senior Salesforce Developer
OneSource Virtual, Inc
03.2015 - 12.2019
- Managed a team of Salesforce developers and QA engineers on enterprise support platform.
- Implemented Salesforce Service Cloud with Communities for over 5,000 users, migrating from Zendesk.
- Led integration efforts using Salesforce/Workday APIs to automate financial operations.
- Directed CI/CD strategy using Gearset, BlueCanvas, and Git for scalable deployments.
- Conducted technical training and mentoring for junior engineers.
Education
Master of Science - Information Technology and Management
University of Texas At Dallas
Dallas, TexasBachelor of Engineering - Computer Science
Osmania University
Hyderabad, IndiaSkills
- Java and C# NET
- JavaScript and HTML
- CSS and Apex
- Visualforce and Lightning
- MuleSoft and Heroku
- Data Loader and web services
- Sales and Service Cloud
- Workday and Zendesk apps
- SOQL and SQL
- Git and Gearset
- BlueCanvas and GoLang
- Octopus deployment
- Agile methodologies and Scrum
- API integration strategies
- Security implementation practices
- CI/CD deployment techniques
Timeline
Lead Engineer
Salesforce, Inc
01.2024 - Current
Senior Engineer
Salesforce, Inc
12.2019 - 12.2023
Senior Salesforce Developer
OneSource Virtual, Inc
03.2015 - 12.2019
Master of Science - Information Technology and Management
University of Texas At Dallas
Bachelor of Engineering - Computer Science
Osmania University
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