NIKHIL KUMAR
Senior Software Development Engineer, DevOps
Bothell,USA
Summary
Seasoned Senior DevOps Engineer with 8+ years of experience building scalable, secure, and high-performance cloud platforms across the healthcare, finance, and telecom industries. Deep expertise in AWS, Infrastructure as Code (Terraform, CloudFormation), and container orchestration (EKS, ECS, Fargate, Docker). Proven track record of designing resilient CI/CD systems, standardizing deployment pipelines, and implementing observability frameworks using tools like New Relic, Datadog, Dynatrace, and CloudWatch.
Skilled in supporting both web (Java, React, PostgreSQL) and mobile (React Native) applications, with a focus on enabling developer velocity, uptime, and user-centric iteration. Known for driving platform reliability through proactive monitoring, robust security practices, and tight alignment with product and engineering teams. Passionate about building tools that empower engineers and improve patient-facing digital healthcare experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior DevOps & Platform Engineer
TMobile
Bothell, WA
04.2024 - Current
- Developed scalable cloud infrastructure with AWS EKS, Lambda, and Fargate for high availability of critical telecom services.
- Implemented CI/CD pipelines via GitLab CI and Terraform, reducing deployment time by 40%.
- Introduced observability tools Datadog and CloudWatch, decreasing incident MTTR by 30%.
- Automated infrastructure provisioning and patch management using Ansible and Terraform in production and staging environments.
- Designed multi-region disaster recovery strategy and blue-green deployments for Kubernetes, ensuring zero-downtime releases.
- Established secure access framework utilizing IAM roles, KMS encryption, and role-based policies.
- Mentored SRE and DevOps engineers; conducted workshops on Terraform, CI/CD practices, and Kubernetes management.
Senior Cloud & DevOps Engineer
Fidelity Investments
Westlake, TX
12.2022 - 03.2024
- Designed secure AWS-based cloud infrastructure for high-throughput financial systems using ECS, EKS, and RDS.
- Architected end-to-end CI/CD pipelines with GitLab and AWS CodePipeline, automating build, test, and release cycles.
- Developed monitoring and alerting dashboards in Dynatrace and CloudWatch, enhancing visibility into key APIs and microservices.
- Enforced security best practices by embedding encryption, access control, and vulnerability scanning directly into pipelines.
- Spearheaded multi-region failover and DR drills, achieving RTO under 10 minutes for core applications.
- Led cross-team initiatives to implement Terraform modules and IaC practices across product lines.
- Partnered with product and security teams to ensure compliance with internal audit and GDPR standards.
DevOps Engineer – Infrastructure & Observability
Wyndham hotels
BOSTON, MA
12.2021 - 11.2022
- Transitioned over 150 services from Pivotal Cloud Foundry to Kubernetes on EKS, improving performance and scalability.
- Implemented GitOps workflows and created reusable Helm charts for consistent service deployments.
- Enhanced observability by integrating Splunk and Prometheus with Kubernetes for better root cause analysis.
- Developed secure CI/CD pipelines using GitLab CI for multi-environment promotion and compliance checks.
- Reduced deployment failure rate by 25% through automated testing and pipeline linting.
- Delivered IAM and OKTA-based SSO integrations, decreasing helpdesk ticket load by 40%.
DevOps Engineer – Cloud Migrations & CI/CD
FIAT CHRYSLER AUTOMOBILES
Detroit, MI
08.2017 - 12.2021
- Executed cloud migration strategy, transitioning on-premise resources to AWS for over 25 enterprise applications.
- Built and maintained CI/CD pipelines in Azure DevOps, integrating security scans into deployment workflows.
- Enhanced monitoring across critical services by implementing Dynatrace and Splunk solutions.
- Deployed high-availability architecture utilizing AWS ASGs, Load Balancers, and multi-region failover strategies.
- Established SLOs and SLIs while conducting post-incident reviews to bolster system reliability.
Linux System Administrator
Razorfish
Birmingham, MI
06.2016 - 07.2017
- Automated provisioning tasks and patching routines for Red Hat and CentOS server deployments using Chef and VMware.
- Reduced manual operations time by 35% through scripting health checks and system backups.
- Developed baseline monitoring templates with Nagios and shell scripts to enhance alerting for disk, memory, and service uptime.
Education
Master of Technology - Information Technology
SNHU
Manchester, NH, USA01.2016
Bachelor of Technology - Electronics and Communication Engineering
Vignan's lara
AP, India01.2014
Skills
- Infrastructure management: AWS and Terraform
- Disaster recovery and obsolescence management
- Serverless architectures and infrastructure hardening
- Observability and monitoring tools
- CI/CD automation and deployment tooling
- Application support technologies
- Security and compliance frameworks
- Scripting languages and container orchestration
- Cloud infrastructure
- CI/CD pipelines
- Terraform
- Kubernetes management
- Security frameworks
- AWS services
Certification
- AWS Certified DevOps Engineer
- Site Reliability Engineering (SRE) Foundation Certification
- LinkedIn Learning - DevOps Foundations
- Udacity - DevOps Engineer Nanodegree
- Linux Academy - Kubernetes Deep Dive
- Pluralsight - Docker Deep Dive
- Coursera - Continuous Delivery & DevOps
- EdX - Introduction to Site Reliability Engineering
- Cloud Academy - AWS Certified DevOps Engineer - Professional Level
Additional Interests
- Volunteering in Isha Foundation.
- Volunteering as a life skills instructor for adults with developmental disabilities.
- Passionate about cricket and tennis, played multiple local leagues and won championships.
- Mentored and accommodated incoming international students at SNHU.
- Conducted and organized multiple technical and literature events.
Timeline
Senior DevOps & Platform Engineer
TMobile
04.2024 - Current
Senior Cloud & DevOps Engineer
Fidelity Investments
12.2022 - 03.2024
DevOps Engineer – Infrastructure & Observability
Wyndham hotels
12.2021 - 11.2022
DevOps Engineer – Cloud Migrations & CI/CD
FIAT CHRYSLER AUTOMOBILES
08.2017 - 12.2021
Linux System Administrator
Razorfish
06.2016 - 07.2017
Master of Technology - Information Technology
SNHU
Bachelor of Technology - Electronics and Communication Engineering
Vignan's lara
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