Multi-tasking Consultant well-known for successfully taking projects from beginning stages to completion. Polished and professional offering proficiency in multiple technologies. Commended for consistently meeting new technical challenges and finding solutions to satisfy customer needs.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Senior Consultant
Birlasoft Technologies
Mumbai, India
09.2020 - 12.2020
Evaluated clients' needs and created plan of action to provide solutions.
Developed service plans in consultation with clients, and performed follow-ups assessing quantity and quality of services.
Prioritized projects and project tasks depending upon key milestones and deadline dates.
Created and optimized records management strategies to coordinate and protect information.
Acted as a scrum master for the client team during the implementation process.
Monitored technology use and program functionality, updating programs and making changes to enhance output.
Created detailed sales presentations to communicate product features and market data.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Business Development Manager
Galaxy Office Automations Pvt. Ltd,
Mumbai, India
12.2019 - 02.2020
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Navigating clients successfully through various complexities involved in procurement of solutions to resolve their business challenges.
Closely working with premium partners such as Dell, Lenovo, Cisco, etc., and helping them market their offerings to potential customers.
Soliciting potential clients, developing relationships with decision makers and marketing the company’s offerings.
Mining existing relationships and driving sales in all the business units of the company by focusing on end-to-end sales processes.
Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
Collected data and performed customer needs analysis.
Senior Consultant
Technocraft Industries India Ltd.
Mumbai, India
06.2019 - 12.2019
Determined areas for improvement and implemented processes to alleviate problems.
Led an 8-member team on implementation of collaborations software module as part of the Company’s ongoing lean implementation efforts.
Implemented hybrid agile approach to develop the ERP software in an incremental manner by using the Plan-driven model for requirement gathering to reduce the degree of change, resulting in an increase of 7% in system up time.
Collaborated with cross-functional teams to identify system solutions arising due to operational changes relating to Total Productive Maintenance (TPM).
Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
Software Engineer
Accenture
Mumbai, India
08.2016 - 06.2019
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
Designed corporate performance measurement framework for a UK-based construction company; delivered technical specification document for financial, strategic, and operational metrics to gauge performance by product and business unit.
Orchestrated efficient large-scale software deployments, including testing features and correcting code.
Led a team of 8 to develop front-end and back-end Oracle E-Business Suite modules. Ideated, designed and developed a automated report generator that generates customized report in client specific .csv format and places the generated report on the remote FTP server. This automation reduced the reporting time to generate report from 25min to 3mins.
Orchestrated efficient large-scale software deployments, including testing features and correcting code for for a US-based telecom provider.
Managed a team of 12 on a 2-month implementation project to perform root cause analysis and troubleshooting of low performing assets that led to a reduction of low performing assets by 40%.
Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.
Education
Bachelor of Engineering - Information Technology
K.J. Somaiya College of Engineering
Mumbai, India
06.2012 - 05.2016
Master of Science - Business Analytics And Information Management
Purdue University
West Lafayette, IN
01.2021 - Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Consulting
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Quote
Innovation distinguishes between a leader and a follower.
Steve Jobs
Timeline
Master of Science - Business Analytics And Information Management