Summary
Overview
Work History
Education
Skills
Rewardsrecognition
Timeline
Generic

NIKHIL SINGH THAKUR

INDUSTRIAL ENGINEER
Houston,TX

Summary

Results-oriented Industrial Engineering graduate from the University of Houston with a strong background in supply chain optimization and process improvements. Demonstrated expertise in achieving significant reductions in stockouts, resulting in over $10M in distribution center savings and $500K in annual cost savings through effective demand forecasting and vendor performance monitoring. Proven track record of successfully managing transportation transactions worth over $1M annually with exceptional accuracy of 99.8%. Instrumental in boosting marketplace content accuracy from 85% to an impressive 99% across a vast range of 50,000+ SKUs. Consistently delivered exceptional year-over-year peak season revenue growth of 32% by implementing strategic enhancements to seller onboarding and platform operations. Proficient in leveraging advanced analytics and automation tools to streamline processes, enhance efficiency, and drive data-informed decision-making.

Overview

6
6
years of professional experience
2025
2025
years of post-secondary education

Work History

SUPPLY CHAIN OPERATIONS SPECIALIST

AMAZON DEVELOPMENT CENTER
Hyderabad, Telangana
10.2021 - 12.2022
  • Architected end-to-end inventory optimization strategy using Power BI, resulting in 30% reduction in stockouts across 7 distribution centers valued at $10M+
  • Devised demand forecasting models using advanced Excel functions (VLOOKUP, Pivot Tables), revamping procurement accuracy by 25% and simplifying excess inventory costs
  • Designed vendor performance scorecards and analytics dashboards, resulting in 15% improvement in supplier delivery compliance and $500K annual savings
  • Performed warehouse management SOPs and quality control procedures, increasing picking accuracy to 98% and decreasing returns by 20%
  • Formulated training curriculum for supply chain analytics tools, certifying 100+ team members with 92% program completion rate
  • Led distribution network optimization projects, diminishing transportation costs by 18% through restructured route planning and carrier selection

TRANSPORTATION & TICKETING SPECIALIST

AMAZON DEVELOPMENT CENTER
Hyderabad, Telangana
04.2019 - 10.2021
  • Managed high-volume ticketing operations ($1M+ annual revenue) using Sabre/Amadeus systems, maintaining 99.8% transaction accuracy rate
  • Established powered booking reconciliation processes using Excel macros, simplifying daily settlement time from 3 hours to 45 minutes
  • Built revenue optimization strategies through peak pricing analysis, driving 15% increase in average ticket value and overall sales growth
  • Established new customer service protocols for handling complex itinerary changes, succeeding in a 95% satisfaction score across 200+ daily interactions
  • Built real-time performance monitoring dashboards in Power BI, enabling 30% reduction in passenger wait times during peak periods
  • Implemented fraud prevention measures and compliance protocols maintaining zero violations while processing 50+ high-risk transactions weekly

E-COMMERCE QUALITY ANALYST

NETXCO TECHNO SERVICES
Hyderabad, Telangana
05.2017 - 03.2019
  • Constructed seller quality monitoring system using Power BI, tracking 100+ quality parameters across 1,000+ marketplace vendors
  • Performed mechanized product listing validation tools, revamping content accuracy from 85% to 99% across 50,000+ SKUs
  • Drafted image quality verification protocols using proprietary tools, attaining 40% reduction in product image rejections and established marketplace taxonomy standards for 100+ categories, overhauling product discoverability by 35%
  • Directed review authenticity program using detection systems, identifying and removing 98% of fraudulent reviews
  • Tailored quality scoring algorithm for seller onboarding, decreasing new seller-related quality issues by 45%

Education

Master of Industrial Engineering -

UNIVERSITY OF HOUSTON
Houston, TX

Bachelor of Science - Computer Science

ANNAMALAI UNIVERSITY

Skills

Inventory Management & Optimization

Rewardsrecognition

  • SUPER STRICKER Award, 2019, Recognized for outstanding performance in meeting and exceeding targets consistently for 180 days.
  • LAST MILE DELIVERY Award, 2020, Honored for exceptional contributions to efficient and timely deliveries in Amazon Prime Day.
  • STAR PERFORMER Award, 2020, Acknowledged as a high achiever in team performance and customer satisfaction in product line metrics.
  • SME EXCELLENCE Award, 2022, Recognized for exceptional subject matter expertise, leadership in training, and significant contributions to team success.

Timeline

SUPPLY CHAIN OPERATIONS SPECIALIST

AMAZON DEVELOPMENT CENTER
10.2021 - 12.2022

TRANSPORTATION & TICKETING SPECIALIST

AMAZON DEVELOPMENT CENTER
04.2019 - 10.2021

E-COMMERCE QUALITY ANALYST

NETXCO TECHNO SERVICES
05.2017 - 03.2019

Bachelor of Science - Computer Science

ANNAMALAI UNIVERSITY

Master of Industrial Engineering -

UNIVERSITY OF HOUSTON
NIKHIL SINGH THAKURINDUSTRIAL ENGINEER