KENDRICK EVANS
Dallas
Summary
Strategic and performance-focused Supply Chain & Logistics Professional with 7+ years of end-to-end logistics experience across transportation, inventory management, freight operations, and vendor coordination. Proven expertise in driving operational efficiency, mitigating supply chain risks, and leading logistics teams in fast-paced, high-volume environments. Highly proficient in TMS/WMS systems, S3400, import/export compliance, and continuous process improvement. Recognized for delivering measurable cost savings and building reliable logistics networks that meet critical timelines.
Overview
9
9
years of professional experience
Work History
Supply Chain Operations Specialist
Ryder System, Inc.
Dallas, TX
06.2022 - Current
- Serve as liaison between suppliers, clients, and internal teams to ensure timely, accurate order fulfillment.
- Coordinate sourcing and spot buys to avoid production downtime due to line disruptions.
- Maintain digital records for compliance, improving traceability and audit readiness.
- Develop workflow optimizations that reduce cycle times and increase delivery speed.
- Monitor supplier performance and proactively address delays through contingency planning.
Customer Solutions Specialist
Essilor Luxottica
Dallas, TX
07.2024 - 02.2026
- Resolves customer complaints, troubleshoots issues to determine best path for resolution.
- Correctly documents customer interactions and tracks call types.
- Maintains support service levels and upholds Luxottica’s Customer Service standards.
- Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
Logistics Coordinator/OS&D Clerk
XPO Logistics
Dallas, TX
04.2017 - 06.2023
- Scheduled last-mile deliveries and coordinated freight across multiple carriers.
- Maintained real-time tracking and documentation to ensure on-time deliveries.
- Communicated across warehousing, operations, and customer support for seamless execution.
- Tracked orders and notified customers of status or potential delays.
- Oversaw compliance with industry regulations and safety standards in logistics operations.
Freight Operations Specialist
Worldwide Express
Dallas, TX
09.2021 - 03.2022
- Oversaw logistics for domestic freight, managing delivery schedules and SLA adherence.
- Provided proactive communication to clients, ensuring high satisfaction levels.
- Collaborated cross-functionally to optimize shipping processes and resolve delays.
Education
Bachelor of Arts - Public Safety Administration
Northwest University
Kirkland, WA05-2012
Associate of Arts - Business Administration
Mississippi Delta Community College
Moorehead, MS08-2010
Skills
- Logistics Operations
- Transportation Management (TMS)
- Inventory Management
- Supply Chain Optimization
- Import/Export Compliance
- Freight Claims (OS&D)
- Vendor & Carrier Management
- Process Improvement
- Data Analysis & Reporting
- Microsoft Office Suite
- Dispatch & Scheduling
- Cross-Functional Collaboration
- Critical Thinking & Problem-Solving
- Customer Relationship Management
- Effective Verbal & Written Communication
- Attention to Detail
- Adaptability & Multitasking
- Conflict Resolution
- Time Management
- Leadership & Team Support
Accomplishments
- Employee of the Month March 2024
- V-look up Certification
Timeline
Customer Solutions Specialist
Essilor Luxottica
07.2024 - 02.2026
Supply Chain Operations Specialist
Ryder System, Inc.
06.2022 - Current
Freight Operations Specialist
Worldwide Express
09.2021 - 03.2022
Logistics Coordinator/OS&D Clerk
XPO Logistics
04.2017 - 06.2023
Associate of Arts - Business Administration
Mississippi Delta Community College
Bachelor of Arts - Public Safety Administration
Northwest University