NIKHIL ADARSH NAND
Kent,WA
Summary
Results-oriented professional from the Fiji Islands with a strong background in financial services and customer service. Recognized for exceptional professionalism, meticulous attention to detail, and a commitment to delivering outstanding client experiences in high-volume banking environments. Currently pursuing a finance degree and dedicated to leveraging diverse expertise to contribute effectively to a dynamic team and drive positive outcomes in the finance sector.
Overview
7
7
years of professional experience
Work History
Relationship Banker
Bank of America
06.2024 - Current
- Processed statements, ordered checks, and updated customer personal information in the database.
- Answered customer questions and explained available services such as checking, savings, credit cards, and certificate of deposit accounts.
- Executed the bank's risk culture and strives for operational excellence
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Identify opportunities to deepen client relationships through appropriate product recommendations.
- Focused on the client experience and engagement
- Presented offers best suited for clients
- Managed financial center traffic and appointments
Sales Advisor
Renewal By Anderson
10.2023 - 06.2024
- Actively canvassed targeted market areas, demonstrating strong interpersonal skills and market knowledge to connect with potential clients and generate interest in our offerings.
- Conducted engaging, informative face-to-face presentations to prospective homeowners, effectively communicating key benefits and features of our services, and enhancing lead qualification.
- Actively canvassed targeted market areas, demonstrating strong interpersonal skills and market knowledge to connect with potential clients and generate interest in our offerings.
- Diligently compiled and submitted nightly reports detailing lead generation, appointment schedules, and working hours, showcasing meticulous attention to detail and commitment to operational excellence.
- Regularly attended and contributed to mandatory team meetings, fostering a collaborative work environment and ensuring alignment with team objectives and strategies.
- Collaborated closely with the canvassing leader to align efforts with overarching business goals, consistently meeting or exceeding set targets through a strategic and focused approach.
Inventory Associate
CarMax
03.2021 - 07.2023
- Successfully maintain and prepare a fleet of vehicles for delivery and display, ensuring vehicles are clean, well-presented, and ready to meet customer expectations
- Demonstrate exceptional attention to detail by executing daily inventory upkeep, including signage management and efficient movement and tracking of vehicles within the dealership
- Consistently surpass customer delivery expectations through meticulous vehicle preparation and uphold professional interactions with both internal team members and external clients
- Fulfill transportation requests for customers, vehicles, parts, and documentation as directed by management, showcasing reliability and dedication to customer service
- Perform post-service vehicle washing, enhancing the overall customer experience by delivering vehicles in pristine condition
- Take initiative in maintaining the dealership's appearance by actively participating in the upkeep of grounds, showroom, and facility, contributing to a welcoming and appealing environment for customers
- Collaborate on occasional administrative tasks, displaying adaptability and a willingness to contribute across various operational functions
- Demonstrate flexibility and versatility by promptly addressing diverse tasks as they emerge, showcasing strong problem-solving skills.
Service Technician
Jiffy Lube
04.2019 - 12.2020
- Conducted multi-point inspections to make appropriate recommendations for safety and reliability
- Performed various services including oil changes, transmission services, and brake changes.
Education
Bachelor of Arts - Finance
The University of Arizona Gobal Campus
Chandler, AZ06-2027
High School Diploma -
Kent Meridian High School
Kent, WA06.2021
Skills
- Precise Attention to Detail
- Responsibility and Accountability
- Collaborative Team Player
- Deadline-Oriented
- Customer Service-oriented
- Relationship building
- Resourceful Decision-Maker
- Exceptional Interpersonal Communication
- Physical Resilience
- Proficient Computer Skills
- Door-To-Door Sales/ Lead Generation
- Customer Engagement
- Financial services
Languages
Hindi
Native/ Bilingual
References
- Andrew Pickett, (206)-308-2245, CarMax
- Milo Kabigting, (206)-566-2233, CarMax
- Miles Smiley, (360)-485-8450, Renewal by Anderson
Education and Training
true
Timeline
Relationship Banker
Bank of America
06.2024 - Current
Sales Advisor
Renewal By Anderson
10.2023 - 06.2024
Inventory Associate
CarMax
03.2021 - 07.2023
Service Technician
Jiffy Lube
04.2019 - 12.2020
High School Diploma -
Kent Meridian High School
Bachelor of Arts - Finance
The University of Arizona Gobal Campus