Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Timeline
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Nived Ulsahan

Nived Ulsahan

Sydney,Nova Scotia

Summary

leverage my technical expertise and customer service skills in a role where i can effectively diagnose and resolve hardware and networking issue over the phone. With a strong focus on customer satisfaction, I aim to contribute delivering positive customer experiences and resolving technical challenges efficiently.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Advisor

Concentrix
05.2023 - Current
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Developed long-lasting client relationships by providing exceptional customer service.

Sales and Marketing Manager

Gulf Rubber Factory
12.2019 - 03.2023
  • Achieved 90 per cent conversion rate average on sales meeting (highest in the company)
  • Managed sales and business development in national territory.
  • Improved brand visibility with well-executed promotional campaigns and engaging social media content.

Business Development Executive

Adriatic Marketing Services
07.2018 - 11.2019
  • Built market positions by locating, developing, defining, negotiating and closing business relationships
  • Achieved 12 contracts within first 6 months which increased company revenue by 32%

Marketing Executive

Lingaya's University
09.2014 - 08.2018
  • Developed new business and followed up with existing customers
  • Planned and implemented marketing strategies which included sessions, events and presentations.
  • Boosted lead generation with targeted email marketing strategies and social media advertising.

Education

Masters in Business Administration -

Indraprastha University
03.2014

Bachelor of Business Management -

Bangalore University
03.2011

Skills

  • Microsoft office
  • Google ads
  • Digital marketing
  • CRM-bitrix24
  • Google Search console
  • Advanced Excel
  • R studio
  • Rapport building
  • Communication

Websites

Accomplishments

    Awarded as "The Best Employee Of The Year" at GRF

Certification

IT support

Languages

English
Full Professional
French
Limited Working
Hindi
Native or Bilingual
Malayalam
Native or Bilingual

Timeline

Sales Advisor

Concentrix
05.2023 - Current

Sales and Marketing Manager

Gulf Rubber Factory
12.2019 - 03.2023

Business Development Executive

Adriatic Marketing Services
07.2018 - 11.2019

Marketing Executive

Lingaya's University
09.2014 - 08.2018

Masters in Business Administration -

Indraprastha University

Bachelor of Business Management -

Bangalore University

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