Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nikhye Clayton

Garfield Heights

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth as a hardworking individual.

Overview

9
9
years of professional experience

Work History

Water Meter Technician

City Of Cleveland
09.2023 - Current
  • Improved customer satisfaction by promptly addressing and resolving water meter-related service issues.
  • Contributed to team productivity by providing training and support to new technicians on equipment usage, safety protocols, and company policies.
  • Maintained accurate records of all work performed, including parts used, labor hours spent, and any observations made during the service call.
  • Promoted a positive company image through professional interactions with customers during service calls, addressing any concerns or questions they may have.
  • Conducted regular inspections of water metering equipment, identifying potential issues or hazards and taking necessary corrective action.
  • Increased efficiency in the field by utilizing handheld devices for data collection and real-time updating of work orders.
  • Attended safety meetings and took part in safety awareness trainings and programs.
  • Repaired non-functioning meters and tested to verify operational status.
  • Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
  • Enhanced water meter reading accuracy by conducting routine maintenance and repairs on residential and commercial meters.
  • Ensured compliance with safety regulations by adhering to proper procedures during installations, repairs, and maintenance tasks.
  • Installed various types of water meters including manual, remote read, AMR and AMI systems.
  • Responded to customer questions regarding meter readings and deescalated situations with professionalism and calmness.

Water Pipe Repair

City Of Cleveland
08.2019 - Current
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Resolved customer complaints and issues involving leaks or damage.
  • Repaired and lubricated machines and equipment and assembled and installed equipment using hand and power tools.
  • Repair water mains, valves, fire hydrants and water house connections.
  • Cut and thread pipe, tap mains, and pack & caulk joints
  • Excavate and backfill to do and complete repairs.
  • Utilized various troubleshooting, diagnostic and repair methods to alleviate valve issues and operational problems.
  • Developed and maintained courteous and effective working relationships.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Janitor

Youth Opportunities Unlimited You
04.2018 - 06.2018
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Kept building spaces premises clean inside and outside.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Maintained floor cleaning and waxing equipment.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.

Day Camp Counselor

Youth Opportunities Unlimited You
06.2016 - 08.2016
  • Boosted campers'' self-esteem through positive reinforcement and recognition of their achievements.
  • Contributed to a positive camp culture by modeling enthusiasm, respect, and kindness in all interactions with campers and coworkers.
  • Collaborated with fellow counselors to create a cohesive team environment conducive to a successful camp experience.
  • Planned and lead diverse activities to entertain children and promote core values.
  • Kept all camper and work areas neat, clean and organized.
  • Ensured camper safety by closely monitoring activities and adhering to established protocols.
  • Monitored behavior of each child and reported incidents or suspicion of abuse to superiors.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Implemented rules and regulations to enforce discipline and compliance.

Education

High School Diploma -

Glenville High School
Cleveland, OH
05-2018

Skills

  • Water issue troubleshooting skills
  • Proficient in leak detection
  • Water meter installation
  • Workplace safety awareness
  • Equipment maintenance
  • Effective team player
  • Effective troubleshooting skills
  • OSHA Compliance
  • Time Management
  • Detail Oriented

Accomplishments

    Completed 1 full year of Water Apprentice training.

Timeline

Water Meter Technician

City Of Cleveland
09.2023 - Current

Water Pipe Repair

City Of Cleveland
08.2019 - Current

Janitor

Youth Opportunities Unlimited You
04.2018 - 06.2018

Day Camp Counselor

Youth Opportunities Unlimited You
06.2016 - 08.2016

High School Diploma -

Glenville High School

Similar Profiles

CREATE PROFILE
Nikhye Clayton