Niki Benton
Centennial,CO
Summary
Seasoned Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.
Overview
13
13
years of professional experience
Work History
Supervisor
K9 Resorts Daycare & Luxury Hotel
Lone Tree, Colorado
10.2022 - Current
- Supervised daily operations in a luxury pet care environment.
- Trained new employees on company policies, job duties, and performance expectations.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Managed scheduling and workflow for daycare and hotel services.
- Ensured safety protocols were followed during pet handling.
- Conducted regular inspections of facilities and equipment.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Resolved customer inquiries and concerns effectively.
- Complied with company policies, objectives and communication goals.
- Performed weekly inventory checks to ensure sufficient stock levels for all products.
- Implemented new operational procedures, increasing efficiency.
- Supervised playgroups to ensure safe and engaging interactions among dogs.
- Administered medications and monitored health conditions of daycare dogs.
- Communicated effectively with pet owners regarding their dog's behavior and needs.
- Maintained cleanliness of facilities, including dog areas and supply storage.
Professional Dog Walker
Out-U-Go! Pet Care
Littleton, Colorado
12.2019 - 09.2022
- Communicated regularly with pet owners to update them on their pets' well-being.
- Walked dogs in various neighborhoods, ensuring their safety and comfort.
- Developed strong relationships with clients through consistent, reliable service.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Provided positive reinforcement through rewards-based training techniques during walks.
- Cared for pets during owners' absences.
- Developed long-term relationships with clients and bonded with animals through regular contact.
Seafood Clerk
King Soopers
Centennial, CO
07.2015 - 11.2019
- Maintained cleanliness and organization of the seafood display area.
- Prepared and packaged fresh seafood products for customer purchase.
- Assisted customers with seafood selection and answered product inquiries.
- Monitored inventory levels and restocked seafood items as needed.
- Ensured adherence to food safety standards during handling and storage.
- Managed product rotation to ensure freshness and quality of offerings.
- Cut, wrapped, weighed and tared seafood department products.
- Cleaned and sanitized display cases daily to ensure customer safety.
- Reviewed quality of displayed products and removed old or poor quality merchandise.
Kennel Assistant
Southwest Veterinary Clinic
Littleton, Colorado
02.2013 - 01.2014
- Maintained cleanliness and organization in kennel areas and animal supplies.
- Handled feeding schedules, ensuring proper nutrition for all animals.
- Provided exercise and socialization for dogs through walks and playtime.
- Washed and disinfected animals' food and water bowls each day.
- Stayed on top of laundry, sweeping and disinfection protocols.
Education
Some College (No Degree) - Zoology
Colorado State University
Fort Collins, COHigh School Diploma -
Littleton Highschool
Colorado06-2014
Skills
- Operational management
- Inventory management
- Scheduling coordination
- Effective communication
- Attention to detail
- Time management
- Staff supervision
- Employee training
- Customer relationship management
- Adaptability and flexibility
Timeline
Supervisor
K9 Resorts Daycare & Luxury Hotel
10.2022 - Current
Professional Dog Walker
Out-U-Go! Pet Care
12.2019 - 09.2022
Seafood Clerk
King Soopers
07.2015 - 11.2019
Kennel Assistant
Southwest Veterinary Clinic
02.2013 - 01.2014
Some College (No Degree) - Zoology
Colorado State University
High School Diploma -
Littleton Highschool