Niki Garrett
Elizabeth,WV
Summary
Enthusiastic motivator with expertise in anticipating professional needs and proactively identifying and resolving problems. Excellent customer service and conflict management skills.
Overview
35
35
years of professional experience
Work History
Administrative Assistant
C&L Enterprises LLC
Mineral Wells, WV
01.2022 - Current
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Coached new employees on administrative procedures, company policies and performance standards.
- Managed invoicing and payment processing operations.
- Executed billing tasks and recorded information in company databases.
County Commissioner
Wirt County Commission
Elizabeth, WV
08.2019 - Current
- Spearheaded change throughout the Courthouse for COVID policies and prevention.
- Prepared project budgets, forecasting and inventory, and material pricing points.
- Reviewed operating budgets periodically to analyze trends affecting budget needs.
- Review applications for new county employees.
- Financial decision making for the county.
Ministry Volunteer
Volunteer Position
Elizabeth, WV
01.2017 - Current
- Served as positive adult role model for older youth through appropriate dress, speech and attitude.
- Taught Sunday school classes to impart values of faith.
- Prepared meals for church members and guests for funerals or special events.
- Taught and cared for children as young as six weeks old in church nursery.
- Vacuumed carpets, cleaned bathrooms and washed windows to keep church clean.
- Supervised work of other volunteers to coordinate schedules, solve problems and allocate resources.
- Handled church grounds maintenance needs year-round.
- Taught local peoples skills to improve living conditions.
- Contributed to security during services by monitoring entering guests for signs of weapons or suspicious behaviors.
Fundraising Volunteer
Volunteer Work
Elizabeth, WV
01.2010 - 01.2022
- Coordinated and organized annual fundraising events to supply funds for youth athletics.
- Created strategic plans with measurable goals to develop funding for annual events.
- Strong skills in community leadership.
- Seated on many different fund raising committees and boards of non profit organizations.
Insurance Agent
Bill Bailey Insurance Agency -Reed Sturm Insurance
Elizabeth, WV
02.2008 - 01.2022
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Obtained underwriting approval by completing application for coverage.
- Met with customers to provide information about available products and policies.
- Finalized sales and collected necessary deposits.
- Calculated premiums and established payment methods for sales.
- Collected premiums on or before effective date of coverage.
- Collected, analyzed and validated agency commissions.
Education
High School Diploma -
Wirt County High School
Elizabeth, WVInsurance License -
Insurance School
Charleston WVCriminal Justice
WVUP
Parkersburg, WVSkills
- Customer compassion
- Strong Organizational Skills
- Ease with Computers and Technology
- Multitasking and Time Management
- Visitor Relations
- Upbeat and Positive Personality
- Conflict Resolution
Timeline
Administrative Assistant
C&L Enterprises LLC
01.2022 - Current
County Commissioner
Wirt County Commission
08.2019 - Current
Ministry Volunteer
Volunteer Position
01.2017 - Current
Fundraising Volunteer
Volunteer Work
01.2010 - 01.2022
Insurance Agent
Bill Bailey Insurance Agency -Reed Sturm Insurance
02.2008 - 01.2022
High School Diploma -
Wirt County High School
Insurance License -
Insurance School
Criminal Justice
WVUP
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