Summary
Overview
Work History
Education
Skills
Timeline
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Niki Hanson

Summary

Dynamic RN Manager with a proven track record at Mayo Clinic Health System, excelling in nursing staff leadership and quality improvement. Expert in complex problem-solving, I foster high-performing teams and enhance patient outcomes through effective communication and collaboration. Committed to developing strong teams while managing deadlines and promoting a culture of safety.

Knowledgeable nursing manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Overview

14
14
years of professional experience

Work History

RN Manager-Inpatient

Mayo Clinic Health System
09.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.

Lead Registered Nurse

Mayo Clinic Health System
05.2020 - 09.2021
  • Stepped into a role that required supervisory tasks during the pandemic
  • Took part in several strech assignments building a new department
  • Improved patient outcomes by implementing evidence-based nursing practices and protocols.
  • Raised morale among nursing staff through effective communication, teamwork, and recognition of individual achievements.
  • Assisted in the development of unit policies and procedures, ensuring compliance with regulatory standards.
  • Promoted a culture of safety within the unit by consistently adhering to infection control protocols and advocating for safe patient handling practices.
  • Managed complex patient cases, coordinating care across multiple departments and specialties.
  • Served as a liaison between physicians and patients, ensuring clear communication and understanding of treatment plans.

RN Case Manager

Mayo Clinic Health System
10.2011 - 05.2020
  • Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
  • Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
  • Educated patients and families on available community resources, facilitating access to necessary support services.
  • Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
  • Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.

Education

Master of Science - Nursing And Organizational Leadership

Grand Canyon University
Phoenix, AZ
05-2024

Bachelor of Science - Nursing

Viterbo University
La Crosse, WI
08-2021

Associate of Science - Nursing

Chippewa Valley Technical College
Eau Claire, WI
05-2010

Skills

  • Quality improvement
  • Nursing staff leadership
  • Complex Problem-solving
  • High level of autonomy
  • Managing deadlines
  • Strong communication skills
  • Proficient in change management
  • Strategic goal alignment
  • Supports vision and mission of Mayo Clinic

Timeline

RN Manager-Inpatient

Mayo Clinic Health System
09.2021 - Current

Lead Registered Nurse

Mayo Clinic Health System
05.2020 - 09.2021

RN Case Manager

Mayo Clinic Health System
10.2011 - 05.2020

Master of Science - Nursing And Organizational Leadership

Grand Canyon University

Bachelor of Science - Nursing

Viterbo University

Associate of Science - Nursing

Chippewa Valley Technical College